Microsoft Authenticator is asking me to authenticate using Microsoft Authenticator to use Microsoft Authenticator

Anonymous
2023-01-28T00:02:56+00:00

So first of all... Why is "microsoft Authenticator" not an option in the "Products" dropdown when choosing where this post should go? I'm just going to choose "Windows"... Sorry not sorry.

Also, I can't take a screenshot on the microsoft Authenticator app without it capturing a black image (thanks,) so here is an extremely low resolution webcam picture of my phone screen.

When I click "Passwords" section on the microsoft authenticator app, I see a button that says "Sign In".

So, I click the button, to sign in. Then, it asks me to authenticate using microsoft authenticator, but I am not signed in, and this is a "sensitive" page, so I have to enter the code displayed into microsoft authenticator, BUT I AM ON MICROSOFT AUTHENTICATOR ALREADY!!! Who designed this terrible app??? Cheap labor resources then you expect us to prefer microsoft edge over Chrome? LOL

Also, when I search my own question in "Bing", it doesn't come up, even if I type the title word for word. Does it go through some sort of not-mentioned approval process before my post becomes actually visible to the public, or is Bing just extremely bad at updating its search results in a timely manner?

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-03-22T09:17:30+00:00

    Problem is that if I disable passwordless for Teams, Teams still prompt me for passwordless. So this function is useless. It's useful just for accounts with no mail and no Teams.

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  2. Anonymous
    2024-03-17T15:30:17+00:00

    I would love an answer to this. I am about to throw my phone and laptop out the window! Who designs an authenticator to require the authenticator to authenticate you in order to authenticate. Are you serious Microsoft!!

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  3. Anonymous
    2024-03-12T17:02:32+00:00

    Can you reset the two factor authentication? My IT department did and I just signed up with 2FA via phone number and it let me log in

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  4. Anonymous
    2024-03-12T16:04:31+00:00

    same here they keep saying ask the admin to fix it, well i'm the dam admin lol, and nothing fixes this, nothing.

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  5. Anonymous
    2024-03-10T05:40:28+00:00

    My computer updated a couple months ago and has locked me out of my one drive and microsoft account that's connected to my Gmail. I never set up 2 step verification through an authenticator app. It also has asked me to do the same and I have found myself in the same position. Unfortunately its also connected to my old phone number and I have tried submitting multiple recovery forms to no success. I even got stood up on a virtual face to face meet with a microsoft professional, they said it was "technical difficulties on their end". Oh, and don't count on calling them either. they have completely automated their customer service. Their AI answer bots will not resolve your issue at all and then direct you to the recovery form and hang up on you when you try and call back I'm beginning to wonder if their is anyone that actually works at microsoft. Perhaps its all just robots and AI, maybe it always has been. If not hope someone at microsoft sees this and reaches out too me.

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