No physical memory is available at the location required for the Windows Boot Manager. The system can not continue.

Anonymous
2022-10-18T21:44:49+00:00

I have a Dell Latitude E6530 laptop that somehow went south after a pulled a USB stick out of the computer while the BIOS screen was showing. All the data in all the partitions including Windows 10 PRO are intact. I can view all the files in the directories. The problem is the system just won't boot. This system originally had Windows 7 PRO that I updated to Windows 10 PRO. The system is UEFI capable and I have enabled the legacy roms in the BIOS and I have the Boot Sequence set to Legacy. the hard disk layout is NOT UEFI. It is MBR. When I try to boot all devices that are on the boot options menu (F12 when the BIOS screen appears), I have 2 Legacy Boot Devices: the Internal Hard Drive and the DVD/CD drive, but when I attempt to boot form either of them (LEGACY), I get the "No physical memory..." message. I can only boot devices that are UEFI such as the DVD/CD or an external USB bootable stick. I have run the memory test diagnostic on the computer 4 times. No problems. I have run chkdsk the computer a couple times. No problems. I have tried to rebuild the BCD, but with the latest ISO, I get access error for bootrec /fixboot. If I drop back to ISO 1703, bootrec /fixboot works, but I get "The requested system device cannot be found" when trying to execute bootrec /RebuildBcd. I feel like the whole problem is because I cannot boot legacy devices. To make matters worse I tried to reninstall Windows from the ISO DVD, but it won't let me do it. I just really want to be able to boot Windows hopefully without reinstalling or losing *anything* since all my data is there still, but until I can successfully "restore" Legacy Boot options working, I don't think I can. Any help appreciated.

Jordan Krim

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2022-12-09T15:30:32+00:00

    I purchased 16 GB of RAM (Atech) just in case I am able to return the new E6530 with the defective keyboard and need to return it with it's original RAM (Crucial/Micron). Recall right now it has the memory from the old E6530 which produces the "No Physical Memory.." message problem in the old E6530 but appeared to work fine in the new E6530 without any "No Physical Memory..." message before the keyboard death. (The seller of the new E6530 has not responded to my inquiry yet and I don't expect he/she to.) The Atech memory seems to work in the old E6530 i.e. no "No Physical Memory..." message when trying to boot Legacy devices (HD or DVD/CD).

    I am still looking for a keyboard to replace the new E6530 defective one. I found a few on eBay, but some seem to have more ribbon cables than mine and I am not sure what these are for or whether having them will still work in my laptop.

    Jordan

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  2. Anonymous
    2022-12-05T03:27:52+00:00

    It is a mystery, but I guess anything can happen when you open the box. And we do know the "new" computer has quotes around it for a reason. I would try to get to it, & un/re-plug it. There may be an owner's manual at the site or a YouTube video. Good luck.

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  3. Anonymous
    2022-12-04T15:34:49+00:00

    What's odd is that to replace the memory one has to remove the back cover. To work on the keyboard one has to remove a bezel trim on the top of the laptop. The two don't seem to be connected or nearby each other physically at all, so why the keyboard suddenly decided to die is a mystery.

    Jordan

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  4. Anonymous
    2022-12-04T03:06:55+00:00

    OK, that proves it. I see you're on it. Check whether some keyboard hardware thing got disturbed when swapping the RAM. Maybe it loosened in the socket. Good luck.

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  5. Anonymous
    2022-12-04T02:21:34+00:00

    Yes.  I tried that and it prompted me for my password but I could not enter it because I needed one of the broken keys.   I did use an external USB keyboard to logon to the recovery prompt and prove the keys don't work there and they did not work when booting a DOS CD, so very sure it is a hardware problem.   Just not sure how it broke when I changed the memory.Jordan

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