HP - USB - 12/10/2018 12:00:00 AM - 49.0.4411.18331 update doesn't install.

Anonymous
2022-10-30T05:09:35+00:00

Hello there,

"HP - USB - 12/10/2018 12:00:00 AM - 49.0.4411.18331" is an update that is really annoying me. It has always been there since the day I got my laptop. (Its been over a year)

At first, whenever I would check for windows update, this update would pop up every time, and would install and go away. Every time. This happened every single time I checked for an update.

Yesterday, I checked for an update, and sure enough, this update popped up. But instead of installing and going away, it gave me an install error. And no matter how many times I retry to install it, it doesn't install and keeps on giving me an install error.

I cant even check for updates now, unless this thing is installed.

Any help would be appreciated. Thank you in advance!

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
John DeV 170.4K Reputation points Independent Advisor
2022-10-30T05:40:39+00:00

Hello Roshaan,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Note: It is always recommended to download and install drivers from the manufacturer's Support page. If you're not experiencing any hardware issues, there's no need to install this driver update.

Please try using the “Show or Hide Updates” troubleshooter to hide the driver updates. Window Update won’t install hidden drivers or updates. Run the troubleshooter then please try hiding the driver updates that will show in the list. You may try restarting your pc if it helps.

http://download.microsoft.com/download/F/2/2/F2...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Was this answer helpful?

80+ people found this answer helpful.
0 comments

42 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-11-25T18:19:07+00:00

    I have this exact same issues, from exactly same "update" version to error code and also, from a long time.

    @Roshaan Umar I am using Acer Swift 5, 11th gen i5. Do you have the same laptop or CPU?

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-11-26T02:32:11+00:00

    @Yadav Pushkar

    No, I do not have the same laptop or CPU. I own HP Pavillion 15z-eh100, AMD Ryzen 7500 U.

    I think this error is more of a software issue rather than a hardware problem.

    It's really annoying honestly...

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments
  3. Anonymous
    2022-11-26T05:50:07+00:00

    @Roshaan Umar ahh You have a HP laptop, then maybe it could be any number of issues for you but I guess you could try doing what I tried yesterday after posting my comment.

    I finally resolved my issue, or at least, this pop-up hasn't returned in last 12 hours. It was related to a HP laser printer (HP 108A) I have in my house. If you are using some HP printer or have ever connected to a HP printer even once, then I'd suggest you to do the same thing once.

    Go to the device manager (Win + X button and then press M). In device manager, enable "Show hidden devices" from the "View" menu. Look for anything related to HP printer, I had 3-4 hidden HP printer related entries, I uninstalled them all, restarted 2-3 times and then installed the latest driver from HP website directly.

    I'll update if the issues comes back in my case. Till then, best of luck.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2022-11-26T06:28:02+00:00

    Hello there. I did what you told me to, but I can't figure out what to do next. Yes, I have a HP Laser 103 107 108 printer at home, so I thought I should check what you told me. This is what I see:

    The one printer option that is highlighted was hidden. Am I supposed to do something about it? Or could it be something else that's causing the problem?

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments