Why are MSN comments so overly censored?

Nightbus wrote:

I know that we continually get moderators from this forum telling us that this has nothing to do with them (Don, etc) and I appreciate that.
They tell us to use the "Feedback" option to make a complaint. However, nothing happens - ever.

Surely the fact that these people work in some capacity with Microsoft, they could "have a word" with someone else and just show them the amount of complaints about these issues.

Thanks for recognizing that it's not my fault. ;-)

We Volunteer Moderators don't have any contact with the MSN team that anyone else doesn't have and I strongly suspect that the same is true for Microsoft Agent | Moderators.

There has surely been enough feedback submitted that the MSN team is aware of the problems.

I don't know why MSN is providing virtually no support to users.

Don

Thanks for recognizing that it's not my fault. ;-)

We Volunteer Moderators don't have any contact with the MSN team that anyone else doesn't have and I strongly suspect that the same is true for Microsoft Agent | Moderators.

There has surely been enough feedback submitted that the MSN team is aware of the problems.

I don't know why MSN is providing virtually no support to users.

Don

Thanks, Don - the reply is appreciated.
I agree with your words, again.
I know none of this chaotic mess is anything to do with you and your colleagues here.

It's completely mad how hundreds of people have commented to say that MSN comment threads simply aren't working under the broken AI algorithm that Microsoft uses.

I genuinely can't understand how and why they haven't even bothered to respond to so many complaints and look for some resolution and not least of all publicly acknowledge to us that it's broken and needs fixing.

There is absolutely no support whatsoever from MS, which I find completely unacceptable.

I think some words can sound like something else if the letters are rearranged and the AI detects that. That's called 'Smart' or 'lazy' AI. The word pennies can be rearranged by a sicko to mean something else the you know what word.