Thanks, Paul, for clarifying. Normally Windows 11 repairs work in WIndows 10 since essentially it's the same OS with a different GUI.
Have you tried resetting Quick Access to see if that helps:
https://www.groovypost.com/howto/customize-quic...
Other fixes that might work here:
https://www.makeuseof.com/windows-11-fix-quick-... Has it been this way ever since you upgraded to WIndows 11? Did it ever work they way you want in Windows 11? This may not be a feature of Windows 11 any longer. If not then I'd express your opinion in the Feedback Hub.
If so then see if you can See if you can System Restore to a point before the problem started:
https://itechhacks.com/system-restore-windows-11/ System Restore is your first line of defense and can take you back to a point before a problem began like a time machine. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started. If System Restore is not enabled on C drive do that now so it's available in the future.
If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.droidwin.com/how-to-stop-only-a-spe...
f that doesn't help sometimes it can be due to a corrupted user account. Test for account corruption is creating a new Local Admin account to see if the problem goes away.
https://support.microsoft.com/en-us/windows/cre...
Sign into the new account, test it works correctly, if so move files over, test all apps work or reinstall any that don't. Then when ready delete the old account in Settings > Accounts > Family & Other Users, or change it to a Local Account in Settings > Accounts > Your Info > Sign in with a Local Account Instead..
You can change the new account to your Microsoft account if desired in Settings > Accounts > Your Info > Sign in with a Microsoft Account Instead.
Feel free to ask back any questions. Based on detailed results you post back I will have other suggestions if necessary.
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