cumulative updates fail to install. Both KB5018410 and KB5016616 failed on installation.

Anonymous
2022-10-14T22:36:07+00:00

My computer is a DELL Optiplex 3020. Both recent cumulative updates (KB5018410 and KB5016616) have failed on installation. The code is 0x800f0845. I have tried all the suggested things to try to get the update to go through up to an in-place update. All other updates go through with no problem. Just the cumulative updates. I have version 21H2 build 19044.1826.

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2022-10-15T01:55:38+00:00

    I have done that twice for both of the updates. Both had the same result. It won't install. If I leave it long enough, it goes to a black screen with just the mouse pointer on it. Thanks

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  2. Anonymous
    2022-10-14T23:12:34+00:00

    Hi Rory,

    I'm Paul and I'm here to help you with your concern.

    I will suggest that you download and install the updates manually.

    https://www.catalog.update.microsoft.com/Search...

    https://www.catalog.update.microsoft.com/Search...

    I hope this helps. Feel free to ask back any questions and keep me posted.

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