WIndows 11 - Standard hardware security not supported

Anonymous
2022-10-05T05:00:22+00:00

I am running Windows 11 Pro Version 10.0.22621 Build 22621 and for some reason Device Security is saying Standard hardware security not supported.

I have the following settings:

Secure Boot State - On

BIOS Mode - UEFI

tpm.msc - The TPM is ready for use.

DEP - On for all applications.

I also have SVM turned on and Windows Subsystem successfully running Ubuntu 20.04.

What am I doing wrong? Also I can't dismiss the Windows Security - Actions recommended for Device security.

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

102 answers

Sort by: Oldest
  1. Anonymous
    2022-10-05T05:37:08+00:00

    Hi MP. I'm Greg, 10 years awarded Windows MVP, here to help you.

    Here's how to fix Standard hardware not supported:

    https://winresolver.com/fix-standard-hardware-s...

    https://www.reddit.com/r/windowsinsiders/commen...

    https://www.neowin.net/news/windows-11-22h2-bui...

    https://www.reddit.com/r/buildapc/comments/bkjs...

    https://www.reddit.com/r/Windows11/comments/o9s...

    Make sure TPM2 is enabled in the BIOS:

    https://www.techradar.com/how-to/how-to-enable-...

    https://www.youtube.com/watch?v=BVhO2kh4fEQ

    Report back results for each step so I know what else to suggest.

    Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-10-05T15:07:16+00:00

    This is what my device security window looks like https://i.imgur.com/gPBPbKi.png all the options are missing.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2022-10-05T15:08:50+00:00

    Based on what you posted, this is just a bug with Windows 11.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2022-10-05T15:13:58+00:00

    It may be a bug but the way to find out is to do the fixes to see. Where are the results of the steps I provided and asked you to report back the results? I am standing by here to help you further, but I need to know the specific results so I know what else to try.

    This is an interactive process. I give steps to perform, you do each one and then report back results until something works, so I know what to suggest next. If you need help performing any step, just ask back. But please do not skip any steps. We often find out the skipped step is the fix.

    If you want to report this as a bug to Microsoft you may be able to help improve this product/experience by using the Feedback Hub in Start Menu, especially if you are willing to share logs and other requested information. While they will probably not see this here in the forums, Microsoft developers DO read feedback from customers that comes in via the Feedback Hub, so that is a great way to share your thoughts on how to better serve you as a customer.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2022-10-05T16:09:52+00:00

    I gone into my bios and checked to make sure tpm2, secure boot, uefi and svm are on. I double checked that DEP settings are working.

    The broken Device Security UI: https://i.imgur.com/lmHO5Zt.png

    System Information confirms Secure Boot and UEFI are working: https://i.imgur.com/g6fQKWJ.pn

    DEP settings are on:

    https://i.imgur.com/vvq6fGy.png

    tpm.msc confirms that TPM is set correctly and being used: https://i.imgur.com/2Tp4POR.png

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments