Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2024-07-10T06:49:23+00:00

    YES! Just reinstalling from Windows Store worked for me. Ta for the tip!

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  2. Anonymous
    2024-07-12T08:04:45+00:00

    Thank you for raising this thread. And thank you to all who provided very helpful feedback on their experience.

    I had this issue on a 15" laptop screen + 32" monitor. I had 100% and 150% scale set on them respectively.

    I compromised and set both of their scales to 125% and the issue is now no longer appearing (I carefully said no longer appearing instead of "fixed" :P )

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  3. Anonymous
    2024-07-17T13:40:30+00:00

    All the way to July 2024 and they still haven't fixed this regression, on Windows 10 this was just fine. I use this feature a lot, so thanks for your comment, the workaround worked for me too, I have set both scales from my 2 monitors to 100% and now it's working it should be.

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