Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2023-11-10T23:20:10+00:00

    thank is working now. thank you for finding this.

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  2. Anonymous
    2023-11-11T04:43:34+00:00

    10 November 2023

    This is still a great solution! However, how to perform this looked a bit different for me.

    Settings > Apps > Installed Apps is still correct.

    Once you scroll down to the Snipping Tool app, you need to click the three dot icon next to the app size and select Advanced Options.

    From there, use first the Repair button and test the app. If it still isn't working, then click Reset.

    Ironically, when I attempted to snip the app in my list, it automatically scrolled the list right back to the top and no amount of futzing would allow me to scroll down to the correct place in the list.

    Good luck, everyone else who has this problem.

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  3. Anonymous
    2023-11-11T16:04:15+00:00

    I discovered that Snipping Tool works the way you want it to (access to all parts of all displays) if I stacked display 1 on top of display 2. Ironically, I was unable to upload the screen shot of the "System > Display" window (tried png & jpg, and "something went wrong").

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