Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2023-05-05T06:21:26+00:00

    I stumbled upon this problem recently with my second monitor after using the tool without issue for weeks and was very surprised. When I thought about it, the only difference was the position of the second monitor on the desk in relation to my laptop (and the display arrangement settings respectfully). Long story short, when I have the monitor display (2) put to the right of the main laptop display (1), the snippet tool grays out only a portion, when I put it to the left of (1), it works perfectly. The issue remains because physically my monitor is to the right of the laptop now and it would be inconvenient to switch them around due to the given surroundings.

    No when I tested it again, it's exactly like Manola described. When my laptop is on the left of my main monitor the Snipping tool does not work (covers my main display only partly) but when my laptop is on the right, it works! You can test it by changing the position/arrangement in the Display settings.

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  2. Anonymous
    2023-05-10T14:11:45+00:00

    It's very hard to believe that this wasn't picked up by the initial testing but the fact that it hasn't been fixed is ridiculous.

    I (used to) use this tool a lot and it's been getting worse with each release of Windows. Both in terms of functionality and speed of opening. It worked just fine in Windows 7. Rolling back to that version would be ideal for me.

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  3. Anonymous
    2023-05-12T12:37:08+00:00

    Here's my two cents:

    I had the same problem. CBA to wait for MS to get around fixing it.

    As far as I can see, the problem is with the app, not with the OS. I downloaded the old app exe using these instructions & everything works just fine:
    https://www.tecklyfe.com/how-to-restore-old-snipping-tool-in-windows-11/

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