Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2023-03-03T13:17:40+00:00

    It's because of the scaling... if i switch the scaling of the main display to 100% it works.

    Hope this helps to fix this issues soon....

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  2. Anonymous
    2023-03-01T03:00:27+00:00

    thanks i fixed my issue with this tip

    Shame on Microsoft , it must doesn't matter which monitor i select as main display, it should work always

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  3. Anonymous
    2023-02-28T18:26:56+00:00

    This has been an issue for me as well, so I submitted this to Microsoft using the Feedback Hub which is a default app that can be found using the search function in your taskbar or by clicking the ellipsis within the snipping tool app.

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