Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

Was this answer helpful?

100+ people found this answer helpful.
0 comments

302 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-05-22T18:48:13+00:00

    Same exact situation. This was a large portion of my editing and research work. PLEASE go back to Snip-It's full function in Windows 10.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-05-21T03:58:19+00:00

    I just got a new PC preinstalled with Windows11 and the snipping tool. I hve 4 monitors all withe the same resolution, all the same model, the only difference is that 2 are set to Portrait and 2 are set to Portrait (flipped). The Snipping Tool does not extend past a single monitor. Very frustrating. Can you please fix.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-05-18T13:11:54+00:00

    I somehow fixed the issue by going to the Microsoft store > snipping tool > update
    If the update don't appear for you just open it from Microsoft store then the update should appear and if not then shucks.

    Hope this is useful

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments