Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2023-04-12T14:37:54+00:00

    Try making your laptop the main display. You should be able to have different scales as long as the laptop is your main display.

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  2. Anonymous
    2023-04-12T14:36:17+00:00

    THANK YOU SO MUCH! This fixed the issue for me, as well. I have a different scale for my laptop screen but as long as my laptop screen is the main display, snipping tool works as it should.

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  3. Anonymous
    2023-04-10T21:30:46+00:00

    To everyone who sees this issue. If you could all use the feedback Hub to report it back to Microsoft, maybe they’ll have more visibility through that mechanism.

    I’m glad if some of the workarounds work for some, but they don’t for me - and if Onenote, Evernote and other 3rd party tools out there, including snip itself back on Windows 10 can get it right, I think the best path forward is to keep putting in bugs reports.

    I rebuilt my windows laptop at the weekend to try and solve this and numerous other windows 11 issues. Oddly after the rebuild the issue altered to be slightly different dimensions. Then the cumulative patch update came along and it’s back broken as it was.

    I also found that whilst submitting the Feedback Hub report, using the screen recorder, then whilst screen recorder was running, snip actually worked properly. Once the recorder was finished though, snip was back to brocken again.

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