Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2023-05-02T19:29:48+00:00

    I have the same issue, and it worked fine on Windows 10 with the same monitor setup. Please fix! this is absolutely rediculous.

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  2. Anonymous
    2023-05-02T19:28:50+00:00

    There is a work around that works pretty good, the trick is to have screens aligned in the same line like screen 1, screen 2 and screen 3 in this setup. Activate snipping tool and start the capture on the screen with highest resolution, in this setup screen 1 (left bottom) then drag the cursor thrugh all screens you would like to capture for example screen 2 (right topp). That's how you can always capture any screen that has lower resolution. Unfortunate this is the best workaround. An additional tip is to activate print screen button as the one that start snippet tool.

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  3. Anonymous
    2023-05-02T12:35:17+00:00

    Why is this still broken? Microsoft, you really need to fix this. I worked around it by forcing the old snipping tool to run in place of the new useless one. After a recent Windows update, the new useless one is the only one that will run and it still produces the same issue that it has since its release. It is truly unbelievable that Microsoft allows broken software to be released and then, worse, allows the software to remain broken for years when so many have reported the issue and the problem is very easy to fix.

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