Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2024-06-14T14:48:19+00:00

    I have both of my monitors set to the same resolution, scale, and orientation. They're even the same brand & model of monitor. I've 'repaired' the Snipping tool, uninstalled the Snipping tool, and reinstalled the Snipping tool.

    Still not fixed...aggravating beyond belief.

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  2. Anonymous
    2024-06-13T22:04:36+00:00

    This was the fix for me. Use whatever main monitor, but have everything scaling the same 100%. Then use Control (+), or control Scroll Wheel, to adjust the size of things. Works fine.

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  3. Anonymous
    2024-06-13T04:58:08+00:00

    I noticed that when I have laptop closed it is no issue... Only happens when Laptop Screen is open. Even if its set as my other monitor being primary.

    Maybe this helps you guys as well.

    Thanks Ramon. That absolutely helped.

    I was using two external monitors, but also had the laptop screen open. Following your suggestion, I set Power Options to "do nothing when I closed the lid" and used my two monitors with the laptop closed.

    Snip and Sketch works like it used to on Widows 10!

    Thank you!

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