Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2023-06-20T22:01:49+00:00

    Hi, I followed the steps given in the following link:

    https://www.tecklyfe.com/how-to-restore-old-snipping-tool-in-windows-11/

    All the files in the Windows.old folder is automatically deleted after 28 days of upgrading to Windows 11. Fortunately I retrieved that snipping tool before it was gone.

    However if its too late for you, try downloading it from the following link and copying them in the folder structure described in the first link.

    https://drive.google.com/file/d/1kV-B4pJ7MgoJHZN78WKc_hhhtACnNORr/view

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  2. Anonymous
    2023-06-20T19:07:20+00:00

    This has impacted my work environment where I use 3 monitors. Broken tool.

    I will be using the older snippet.exe from windows 10 until this is fixed.

    Can you kindly send me a link to the snippet.exe file from windows 10 so I can use it on my Windows 11 laptop? Struggling with this bug on my multiple-monitor setup. Thanks in advance!

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  3. Anonymous
    2023-06-20T17:37:56+00:00

    Same issue here at my workplace. I have a laptop and 2 external displays. Workplace was originally set up with laptop on the right side of the two monitors and snipping tool worked fine with different scales (150% on laptop and 100% on monitors) and the middle monitor set as my main display. I moved the laptop to the far left side of my workstation and changed the display order to match with the monitors now being on the middle/right sides. Now I can only snip a small portion of each screen unless I either change the scales to match, or make the laptop the main display. Neither is a great solution, so I'll probably have to go with some 3rd party snipping app as well. Thanks for the suggestions everyone.

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