Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2024-08-30T09:56:38+00:00

    Same here, different scaling is not an issue, the monitors are identical, even with the laptop screen set as main display and at 100% resolution, I could only screenshot from one monitor.. Tried repairing, uninstalling, reinstalling, still broken.

    I found a fix that worked for me, although it's still a pain in the you-know-what. Select "Window" instead of "Rectangle", and then you should be able to screenshot the entire active window, even when it's stretched over two monitors. Catch is, you have to crop it afterwards to get just the area that you want.

    Hope that helps!

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  2. Anonymous
    2024-08-28T14:40:12+00:00

    In the meanwhile, one workaround is to go settings -> apps -> default apps -> Screen Snipping -> Set Screen Snipping as default app. This will revert to the older version that doesn't have this issue.

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  3. Anonymous
    2024-08-18T09:10:42+00:00

    why has this not been fixed until now? Why is a simple bug like this not fixed after 2 years of people constantly complaining about it?

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