Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2023-12-24T14:41:45+00:00

    SOLUTION:

    go into display settings, select both screens and make sure the scale is at 100% for each. One of mine was at 125%... So by choosing 100% for each it fixes the issue :)https://answers-afd.microsoft.com/static/images/image-not-found.jpg

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  2. Anonymous
    2023-12-14T20:45:59+00:00

    My hero! Thank you for this information. This issue has been driving me crazy for weeks. This worked for me. I saved the link and a print screen of the one above to keep in my computer tips. I travel a lot for work and have three different screen set up, depending upon my work location and I use snipping tool just about every day.

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  3. Anonymous
    2023-12-12T18:29:06+00:00

    I tried resetting the app from Apps>Installed apps>Snipping tool and it worked. I have the same issue and got resolved.

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