Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

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Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

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  1. Anonymous
    2024-03-06T09:28:13+00:00

    I'm also having the same issue. Unfortunately I can't set the scales to matching sizes, as I have a small, 1080p laptop screen, with 150% scale and a big 1440P screen with 100% scale. With other settings the icons and texts are either too big, or too small on one of the monitors.

    Uninstalling and re-installing snipping tool is unfortunately not an option for me, as my organization does not allow installing and uninstalling programs. Can this be fixed via a windows update please? This issue makes our everyday life difficult for no reason, as it worked fine in win10

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  2. Anonymous
    2024-02-29T20:40:44+00:00

    Have a new laptop and am running multi-screens (in extended mode). The original solution given in this thread (using Repair/Reset), that many have had success with, didn't work. But what did work was uninstalling the Windows Snipping tool and reinstalling from MS store.

    just FYI... hope it helps... cause the problem was a PIA!

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  3. Anonymous
    2024-02-29T15:32:46+00:00

    I had this issue too. I just figured it out. Change the screen size to 100% in display setting. Than go to settings -->Accessibility-->text size and adjust each screen with the text size you like. It works than. I have teams on my laptop and work off 2 other screens. Team chat was too small to read so I just adjusted that bit.

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