Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings

Anonymous
2022-11-15T15:34:32+00:00

On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.

This has been a problem since Windows 11 was released.

Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2023-10-10T02:42:43+00:00

I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.

Apps>Installed Apps>Snipping Tool

Under Reset, Use the 'Reset" and 'Repair'.

Hope it helps.

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments

302 additional answers

Sort by: Newest
  1. Anonymous
    2024-10-02T15:14:54+00:00

    Thank you. This helped me for now. My main monitor was at 150% and changing it to 100 resolved the snippit issue. However, now my main monitor is so darn tiny, this still totally sucks. Anyone know of any releases or updates for this issue?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-10-01T20:36:04+00:00

    Thank you - for others, the solution provided was to uninstall Snipping Tool, and then reinstall it from the Microsoft Store. The screenshots I took with Win+Shift+S were getting distorted too -- my external monitor and laptop are both set to 150% Scale -- but now the screenshots are working properly.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-10-01T13:43:59+00:00

    nope, just tried it, doesnt work.

    Was this answer helpful?

    0 comments No comments