Is live.co.uk using POP on a mail host out of order or discontinued.

Anonymous
2021-10-11T12:04:34+00:00

Is live.co.uk using POP on a mail host out of order or discontinued. It worked perfectly for years but has not worked for last 2 days. I get "Unable to send or receive messages for the Live.co.uk (username) account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems or a long period of inactivity. Server: 'pop3.live.com' Windows Live Mail Error ID: 0x800CCC0F Protocol: POP3 Port: 995 Secure(SSL): Yes"

Windows for home | Other | Email and communications

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  1. Anonymous
    2021-10-28T08:52:42+00:00

    I have done as you said and the registry now looks like you say in the filestore. It did previously only have SSL 2.0 as you said.

    I have to say I find it quite frightening to be instructed to change registry keys for fear this leads to other problems which I don't understand and cannot fix.

    I wasn't really sure how to get into the registry to edit it although I guessed correctly. For the benefit of another poster on here, what I did was tap Windows key, type regedit in search box and double click on the resultant regedit.exe file

    I had a bit of trouble initially finding the correct area to edit and found this article helpful https://www.lifewire.com/hkey-local-machine-2625902 

    I left the server settings in WLM 2012 as they were. When I finished the registry edit I closed WLM and reopened.

    At the moment all seems to be working on WLM 2012 (This includes all my other email accounts, which had of course been performing normally anyway. I had had concerns that they might be affected by this registry edit, especially AOL which uses a different protocol). I sincerely hope this will continue. We'll see what tomorrow brings.

    Hopefully we will hear from poster para999 whether this helps them too. That person only has one email account which is MSN and he/she uses IMAP.

    Thank you for your ongoing help. It is much appreciated.

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  2. Anonymous
    2021-10-28T09:15:53+00:00

    hi

    just read your last post and am about to read back a couple more of your posts, glad to hear it's sorted for you.

    on my thread i've done the registry change but i did mine automatically with the link supplied,i'm not as brave as you.

    i've tried changing the server settings to the one on my msn server but it says it's not recognised so i'm back to square one at the moment. although i have done the automatic registry update i've gone into the registry manually and i've noticed there is only one entry in the section mentioned, and that is "SSL 2". obviously the automatic version doesn't do what it supposed to and i did follow the instructions. sooo i'm going to have to pluck up the courage and do it manually. sorry forgot to say yes i am in the u'k, retired and male.or is that male and retired,he he

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  3. Anonymous
    2021-10-28T10:04:54+00:00

    I didn't see any link which did the registry change automatically. I did it manually (and found it quite frightening to do so!).

    I have no idea whether this is going to continue to work. It has only been a couple of hours so far. I'm waiting to see how it continues over the next day or so and/or whether anything else crops up, particularly as Clitheroe Kid says he/she has to change server address back and forth every day. I also wonder whether things will change when my home hub reallocates my 4-block (IMAP) IP address

    I think you would be well advised to check the registry entries to see whether they ARE now the same as what Clitheroe Kid says in https://learn-attachment.microsoft.com/api/attachments/20b2fcb9-e29d-4e52-b9fb-1231c5f6968f?platform=QnA

    Put your server settings and ports back to what they were in WLM. This MIGHT be the same as what Clitheroe Kid said -

    imap-mail.outlook.com

    smtp-mail.outlook.com

    Outgoing smtp port 587

    Incoming IMAP port 993

    and check the SSL boxes for both

    • but I obviously can't be sure these are correct as I'm not on MSN mail.

    Assuming your registry IS now correct as per the filestore image referred to in paragraph 3 of this post and your WLM server settings are back to what they used to be when it last worked, then close WLM and reopen and see whether it now works.

    Hopefully Clitheroe Kid will revert later with further advice.

    Good luck

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  4. Anonymous
    2021-10-28T10:18:40+00:00

    hi thanks for the info.

    the link was on my own thread entitled "server problems ?" i won't post it here as it might confuse things. i haven't done the registry thing yet but as i've managed to get in there to look what it says at the moment i will certainly give it a go.

    those server settings you quoted are exactly the ones i have been using without any problems for years until a few days ago. so i have put them back to what they were until i do the registry change and see what happens.

    will be back

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  5. Anonymous
    2021-10-28T10:42:37+00:00

    So what does it (the registry HKey) say at the moment ? Is it just the single sub-key SSL 1 ?

    Please try and see whether the registry change works for you as it has - so far - for me.

    Tap Windows key, type regedit in search box and double click on the resultant regedit.exe file

    I had a bit of trouble initially finding the correct area to edit and found this article helpful https://www.lifewire.com/hkey-local-machine-2625902 

    Then do what Clitheroe Kid said:

    navigate to:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols

    If the TLS 1.1 and TLS 1.2 subkeys are missing (i.e. if the "Protocols" key only has a single subkey named "SSL 2.0"), you need to create them manually. Here's how to do so:

    1. Right-click on "Protocols". Select "New", then "Key". Name the new key "TLS 1.1" (without the inverted commas).
    2. Right-click on that new key, then create another key underneath it named "Client" (without the inverted commas).
    3. Right-click on the new "Client" key. Select "New", then "DWORD (32bit) Value". Name the new item "DisabledByDefault" (without the inverted commas). By default, its value is zero (which is what you need, so leave it as that).
    4. Right-click on "Protocols". Select "New", then "Key". Name the new key "TLS 1.2" (without the inverted commas).
    5. Right-click on that new key, then create another key underneath it named "Client" (without the inverted commas).
    6. Right-click on the new "Client" key. Select "New", then "DWORD (32bit) Value". Name the new item "DisabledByDefault" (without the inverted commas). By default, its value is zero (which is what you need, so leave it as that).

    Here is a link to an image which shows what the fixed registry should now look like:

    https://learn-attachment.microsoft.com/api/attachments/20b2fcb9-e29d-4e52-b9fb-1231c5f6968f?platform=QnA


    I hope this works for you - and I hope it continues to work for both of us long term without throwing up further difficulties.

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