Is live.co.uk using POP on a mail host out of order or discontinued.

Anonymous
2021-10-11T12:04:34+00:00

Is live.co.uk using POP on a mail host out of order or discontinued. It worked perfectly for years but has not worked for last 2 days. I get "Unable to send or receive messages for the Live.co.uk (username) account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems or a long period of inactivity. Server: 'pop3.live.com' Windows Live Mail Error ID: 0x800CCC0F Protocol: POP3 Port: 995 Secure(SSL): Yes"

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

70 answers

Sort by: Most helpful
  1. Anonymous
    2021-10-28T11:04:18+00:00

    Thats what I had too. Good luck

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-10-28T10:42:37+00:00

    So what does it (the registry HKey) say at the moment ? Is it just the single sub-key SSL 1 ?

    Please try and see whether the registry change works for you as it has - so far - for me.

    Tap Windows key, type regedit in search box and double click on the resultant regedit.exe file

    I had a bit of trouble initially finding the correct area to edit and found this article helpful https://www.lifewire.com/hkey-local-machine-2625902 

    Then do what Clitheroe Kid said:

    navigate to:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols

    If the TLS 1.1 and TLS 1.2 subkeys are missing (i.e. if the "Protocols" key only has a single subkey named "SSL 2.0"), you need to create them manually. Here's how to do so:

    1. Right-click on "Protocols". Select "New", then "Key". Name the new key "TLS 1.1" (without the inverted commas).
    2. Right-click on that new key, then create another key underneath it named "Client" (without the inverted commas).
    3. Right-click on the new "Client" key. Select "New", then "DWORD (32bit) Value". Name the new item "DisabledByDefault" (without the inverted commas). By default, its value is zero (which is what you need, so leave it as that).
    4. Right-click on "Protocols". Select "New", then "Key". Name the new key "TLS 1.2" (without the inverted commas).
    5. Right-click on that new key, then create another key underneath it named "Client" (without the inverted commas).
    6. Right-click on the new "Client" key. Select "New", then "DWORD (32bit) Value". Name the new item "DisabledByDefault" (without the inverted commas). By default, its value is zero (which is what you need, so leave it as that).

    Here is a link to an image which shows what the fixed registry should now look like:

    https://learn-attachment.microsoft.com/api/attachments/20b2fcb9-e29d-4e52-b9fb-1231c5f6968f?platform=QnA


    I hope this works for you - and I hope it continues to work for both of us long term without throwing up further difficulties.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  4. Anonymous
    2021-10-14T21:55:51+00:00

    The ports, servers and encryptions I have are correct. The server was responding perfectly until October 10th 2021 then suddenly I got the response I quoted - instantly and continuously - for the live.co.uk account only - each time Windows Live Mail connected to all my email accounts. I think it is something to do with the DNS cache. You can see I use Windows Live Mail if you check my post. I don't want to use IMAP: part of the reason for using Windows Live Mail is to retain specific emails only on the one laptop and delete from everywhere else via webmail (Outlook). I use Windows Live Mail on Windows 7 laptop. I can pick up messages on webmail (Outlook) but that doesn't help when I want to retain on WLM and delete from all other places: I need them to download as POP into WLM so I can retain some permanently locally on my laptop and off the server.

    Was this answer helpful?

    0 comments No comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more