This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
So I updated to Windows 11 yesterday.. all was fine, reboots etc no issues..
Loaded up today and was all fine then windows said there was an update, downloaded and installed rebooted and now my startmenu/bar loads blank only the arrow on the far right has anything load into it.. click buttons / icons are all not there..
Window key + short cuts do not work at all, i have to open task manager and restart windows explorer to get it running.
In an effort to fix this i downloaded the windows start menu trouble shooter which says it finds an issue but cant fix it giving this error
The current user needs to have permissions to access the following registry key: HKCU:\Software\Microsoft\Windows\CurrentVersion\DeviceAccess\Global
I have also run various commands in powershell etc as found on the web that people have had success with to no avail for me.
I have rebooted into safe mode and the bar seems to load fine there, done a repair install of windows 11 still no luck on the bar..
I have spoken to MS Support they re-ran all the stuff i did and told me to do the re-pair install still no luck..
I refuse to do a clean install i cant afford to lose all my stuff let alone spend a week downloading and re-installing everything all overagain and getting it all set back up again.
I am hoping someone out there will be able to help :(
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Try this to repair tile database:
https://community.spiceworks.com/how_to/125068-...
Before you reported back it was now working, I gave you over a dozen fixes for "Microsoft.Windows.ShellExperienceHost and Microsoft.Windows.Cortana applications need to be installed correctly" which took me close to an hour to research. Please go back and try those fixes next.
Looks like all of those are either Completed or Not Found.
except it still shows *not fixed* next to all of them and shows as red errors..
Looks like all of those are either Completed or Not Found.
also as a note.. with the start menu trouble shooter.. I fixed the reg key permission error and get a new error in the trouble shooter showing now to *as well as the reg permission one which is odd as its now there*
| Issues found | Detection details |
|---|
| 6 | Required applications are not installed correctly. | Not fixed | <br> | --- | --- | --- | --- | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| "Microsoft.Windows.ShellExperienceHost" and "Microsoft.Windows.Cortana" applications need to be installed correctly. | ||||||||||||
| Install the applications | Completed | <br> | --- | --- | <br> | --- | <br> | Installing the applications might fix the Start menu problems. |
| 5 | Tile database is corrupt. | Not fixed | <br> | --- | --- | --- | --- | |||
|---|---|---|---|---|---|---|---|---|---|---|
| Repair tile database | Completed | <br> | --- | --- | <br> | --- |
| Potential issues that were checked | Detection details |
|---|
| Permission issues with registry keys | Issue not present | <br> | --- | --- | --- | --- | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| The current user needs to have permissions to access the following registry key: HKCU:\Software\Microsoft\Windows\CurrentVersion\DeviceAccess\Global | ||||||||||
| Application manifest is corrupt. | Issue not present | <br> | --- | --- | --- |
|---|
Should add - i tried a clean boot and issue still happened
