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I started having an issue (very recently) with being able to answer a reply to my comments on MSN News. I can comment on a news article and someone will reply to that comment. When I open MSN News again and get a "reply balloon" on the bottom of the page and proceed to click on the text in the balloon (to bring up that page with the comments so I can respond), it now takes me to a "Microsoft Start" version of that page (with the colored blocks showing on the page tab instead of the MSN butterfly) which looks like the story as it appeared from its original source (like Reuters or Insider, etc.) that doesn't have the comments available or showing anywhere; it's completely different from the original MSN page.
I typically use Firefox but I’ve opened MSN in Edge and it’s doing the same thing, so the only way to comment on a reply is to bookmark the original MSN page when I comment, then get back to the page that way and hunt for the reply to my comment on a refreshed version of the page. As of now, I haven’t found a way to get it back to the way it used to act, so maybe this is new behavior with MSN News, but if so, it’s definitely not preferable to the way it used to be. This isn't some critical issue, but it's very annoying when trying to follow-up with replying to a comment response. (Windows 10 Pro, HP laptop)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm really glad that you posted this and gave a detailed clear explanation as well as a suggestion for a temporary work-around (bookmarking tabs). I had tried previously to find Help and the only things there were related to inserting comments into a Word document.
Yeah, it's very annoying, as I said above. You can click on the name of the commenter in the balloon and it will take you to their own page so you can at least see the full reply to your comment, but that doesn't help you get back to the original MSN News page that has the original comments. That Microsoft Start version of the page you get re-directed to is useless if you want to reply or make another comment. Why did they come up with this? There are other ways to view the original story if you wish. Thanks for the reply.
Thanks...I'm having the same issue!
well, it's "somewhat comforting" to know that I'm not the only one seeing this happening. Now, I guess it's a matter of someone that does some coding for Microsoft to happen upon these threads that can do something about it. I don't think anyone wants to bookmark every article they comment on in MSN News in order to get back to it later to reply to a comment...that's what I'm thinking anyway. Thanks for the reply here.
Same here, very annoying
