MSN News and replying to comments

Anonymous
2021-10-29T00:36:49+00:00

I started having an issue (very recently) with being able to answer a reply to my comments on MSN News. I can comment on a news article and someone will reply to that comment. When I open MSN News again and get a "reply balloon" on the bottom of the page and proceed to click on the text in the balloon (to bring up that page with the comments so I can respond), it now takes me to a "Microsoft Start" version of that page (with the colored blocks showing on the page tab instead of the MSN butterfly) which looks like the story as it appeared from its original source (like Reuters or Insider, etc.) that doesn't have the comments available or showing anywhere; it's completely different from the original MSN page.

I typically use Firefox but I’ve opened MSN in Edge and it’s doing the same thing, so the only way to comment on a reply is to bookmark the original MSN page when I comment, then get back to the page that way and hunt for the reply to my comment on a refreshed version of the page. As of now, I haven’t found a way to get it back to the way it used to act, so maybe this is new behavior with MSN News, but if so, it’s definitely not preferable to the way it used to be. This isn't some critical issue, but it's very annoying when trying to follow-up with replying to a comment response. (Windows 10 Pro, HP laptop)

Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

74 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-11-07T22:29:38+00:00

    When I look at the Yahoo news site (which is also ATT's Currently), they have a note at the end of articles saying that in order to provide a safe environment they have temporarily suspended commenting on articles. Are you seeing something else?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-11-07T16:17:07+00:00

    thank you for that. And the censorship has become onerous, and that is being kind. Perfectly innocuous posts on my part are routinely rejected, and without a bit of WHAT made it not fit the 'guidelines'. Bottom line, Msoft cant do comments worth a damn. I will look at Yahoo as my portal.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2021-11-07T15:55:48+00:00

    yes, and as I remarked previously I think they'll be losing quite a bit of the viewer base, as many people have legitimate feelings about some of the articles that they want to express through the comments. If they start doing away with the ability to reply to a comment without going through a convoluted process to be able to do it, those viewers will just jump ship and go to a platform that still has comments...like Yahoo, for instance. It goes without saying that some articles get innundated with comments just for the above reason I mentioned. We'll see if they make the appropriate changes to get back to the way things were originally...before the advent of this wonderful Microsoft Start business.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2021-11-07T15:37:14+00:00

    well said. Msoft seems to be utterly useless in implementing such a simple thing as comments consistently. With all their ballyhooed 'innovation' they constantly fail at the simple things, making the simple difficult and the difficult impossible.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2021-11-07T15:30:33+00:00

    same here and well detailed post. Come on Msoft, get it together.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments