MSN News and replying to comments

Anonymous
2021-10-29T00:36:49+00:00

I started having an issue (very recently) with being able to answer a reply to my comments on MSN News. I can comment on a news article and someone will reply to that comment. When I open MSN News again and get a "reply balloon" on the bottom of the page and proceed to click on the text in the balloon (to bring up that page with the comments so I can respond), it now takes me to a "Microsoft Start" version of that page (with the colored blocks showing on the page tab instead of the MSN butterfly) which looks like the story as it appeared from its original source (like Reuters or Insider, etc.) that doesn't have the comments available or showing anywhere; it's completely different from the original MSN page.

I typically use Firefox but I’ve opened MSN in Edge and it’s doing the same thing, so the only way to comment on a reply is to bookmark the original MSN page when I comment, then get back to the page that way and hunt for the reply to my comment on a refreshed version of the page. As of now, I haven’t found a way to get it back to the way it used to act, so maybe this is new behavior with MSN News, but if so, it’s definitely not preferable to the way it used to be. This isn't some critical issue, but it's very annoying when trying to follow-up with replying to a comment response. (Windows 10 Pro, HP laptop)

Windows for home | Other | Apps

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  1. Anonymous
    2021-11-12T15:16:51+00:00

    Since this conversation has been active for a while now and there has been neither a change in site functionality nor any response posted here from Microsoft, I'm wondering if they have anyone looking at their community message boards. [Certainly, they should.]

    When I looked for ways to contact them, the only customer service items revealed were related to their Office software. As there are many people who utilize their news aggregation sites (and they make money from ads there) it would seem they'd be interested in hearing from us.

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  2. Anonymous
    2021-11-08T18:57:56+00:00

    I was curious if it was the same issue for those who are using the app. But I believe it points to a transition of some kind involving even more control over the comments. Every so often an actual voter, or US citizen, slips through.

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  3. Anonymous
    2021-11-08T14:40:32+00:00

    Follow the money - this is all about advertising and royalty fees this new set-up is designed, or designing, to be a part of our

    'news experience'.

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  4. Anonymous
    2021-11-07T22:29:38+00:00

    When I look at the Yahoo news site (which is also ATT's Currently), they have a note at the end of articles saying that in order to provide a safe environment they have temporarily suspended commenting on articles. Are you seeing something else?

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  5. Anonymous
    2021-11-05T13:36:24+00:00

    It started back in October for me. Regarding the replying multiple times that you mentioned, it's a matter of getting back to that original MSN News page. So, if you comment on a particular page and bookmark that page, you will be able to get back to it without clicking on a balloon and being re-directed to Microsoft Start. You will most likely have to hunt for your comment(s) and subsequent replies, but you will eventually find it. The thing is that if it's a popular or controversial article, it might have a lot of comments to wade through before you find your own. Also, who wants to bookmark every page they comment on to be able to find it again? Not me.

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