In Microsoft Start, how can I be banned for violating guidelines if I've never commented?

Anonymous
2021-11-25T00:50:39+00:00

I logged in for the first time ever to comment on an article in Microsoft Start. I got a message that I had violated community guidelines. If I've never once tried to comment on anything Microsoft, how can this be? There was no explanation of where this came from.

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  1. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-02-18T09:49:33+00:00

    I have a similar question. I've been on the Microsoft Community for some time, but recently, my responses have been kicked out because of "community guidelines". I've even shortened them to one sentence, to have the same thing done. I'm beginning to thing that the Microsoft Community is falling under the guidelines of a certain <removed> Governor, who wishes nothing to be posted. I tried to post something about going to my public library and reading all the books that I had access to. That was kicked out because it didn't follow the correct guidelines. These are not guidelines, but censorship. My comments are mediocre, at best. Please reply.

    Sorry but... 

    You aren't communicating with MSN here. No one here can tell you why a post was blocked.

    Here's my canned response on moderation. Please see, in particular, point 4.

    I can't explain the moderation of comments to MSN articles, but here are some observations.

    1. You may find useful information at https://www.msn.com/en-us/community/guideline 

    2. There were so many unacceptable comments that commenting was shut down for a few

    months not too long ago.

    3. Now that commenting is allowed again, moderation is very restrictive.

    4. Moderation is a dysfunctional mess. It's being done via AI, via a bot, not humans and is

    random and inexplicable.

    5. If a comment you tried to post was banned, that will be in your activity feed, and you

    can appeal that decision.

    6. I've searched but have not found a way to contact MSN staff regarding this moderation

    except the Feedback link that's at the bottom of nearly every MSN webpage. If you receive

    a reply to the feedback, it will be a generic reply that doesn't address your specific issue.

    And... About that word that was removed from your post...

    From the Code of Conduct. 

    https://answers.microsoft.com/en-us/page/faq#faqCodeConduct 

    Please don't: 

     * Post political or religious content as it is considered off-topic and not appropriate for this community. 

    Don

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  2. Anonymous
    2023-03-10T00:59:13+00:00

    same here. i have the same problem. why am I banned from commenting? I haven't commented in months... and I always follow the guidelines. how do i dispute this

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  4. Anonymous
    2023-04-01T20:55:36+00:00

    I've never responded to any Microsoft news report until today, 4/1/23 regarding how we have not learned our history from the 1918 Spanish Flu pandemic. Microsoft said I was banned for 72 hours? No way to see why I'm banned other than a probable algorithm knowing I research and follow podcasts the dismantle fake news. LOL...I don't mind, please just explain why. Appreciate your response Microsoft.

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  5. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-04-01T21:53:02+00:00

    Sorry but you aren't communicating with MSN here. No one here can tell you why a post 

    was rejected.

    Here's the relevant part of my canned response on moderation. I won't subject you to the

    entire post.

    [snip]

    4. Moderation is a dysfunctional mess. It's being done via AI, via a bot, not humans and is 

       random and inexplicable.

    [snip]

    6. I've searched but have not found a way to contact MSN staff regarding this moderation 

       except the Feedback link that's at the bottom of nearly every MSN webpage. If you receive 

       a reply to the feedback, it will be a generic reply that doesn't address your specific issue.

    Don

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