thanks a lot, you saved my day . it worked perfectly. thanks again
Asus Tuf Gaming F15 Wi-fi problem
Hello there, My Wi-Fi adapter has gone completely crazy and do not know what's going on.
I'm using the Asus Tuf Gaming F15 Laptop and the intel Wi-Fi 6 ax201 160mhz, I use it for graphic design work and gaming which everything fine until the Wi-Fi disconnect and the icon disappear. It happen again and again and I tried everything to get it back on but keep showing error like code 10 and 43. However, Here are some possibility that causes the Wi-Fi disable:
- When the battery is low, I plug the charger for my laptop and after a second or minute, the Wi-Fi started disappear. I check on the device manager and it show me the error. But I disable and enable it and the Wi-Fi is fine but it might happen again.
- I think graphics might be the problem for Wi-Fi to disconnect because when I start the game on my laptop and about a minute, the Wi-Fi disconnect and show the error on device manager. This happen many time when you start the gaming apps.
- Similar thing happen on 2 other problem I just describe, I notice something that while I was doing my thing on my laptop, my screen goes glitch jump while i moving my mouse to direction (hard to describe) and start hearing buzz noise about a second. I don't know what it is and how it happen? I think is the frame that causes for Wi-Fi error but I can't be sure about it.
That's all the problem I just discover. This happen every time when start my computer and hard to fix it.
I hope you got this message, Thanks
Eric Truong
Windows for home | Windows 10 | Settings
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
48 answers
Sort by: Oldest
-
Anonymous
2022-04-18T03:36:06+00:00 -
Anonymous
2022-06-18T12:03:42+00:00 Hi! I also reset my laptop but the Intel Wi-fi is still not working. I also tried all the listed instructions above but none of it worked. How did you fixed it?
-
Anonymous
2022-06-18T13:19:07+00:00 Since it was under warranty, I sent my unit to the manufacturer (Asus) and they replaced the wifi card. I tried to find out what they diagnosed as the problem, but they didn't tell me. Now I'm in doubt, because I still think that is some kind of a W11 compatibility issue, since I had the same problem in other unit (another brand, Lenovo, another Intel wifi card model), but in this one I could fix the problem 3 times and still working.
I can't tell exactly how I fixed the other unit, I only uninstalled the wifi card driver and reset the wifi settings. After doing this several times, the unit started working again. What I don't understand is why I have to do this several times and not only one, there's no logical patterns.
In the beggining I was able to fix the Asus unit doing the same thing, but once I reset to factory settings it stopped working definetely.
-
Anonymous
2022-06-19T01:57:46+00:00 Well I've tried everything listed here and more. Even with a upgrade to Windows 11. I am still having the same issue with the inbuild Wi-Fi. Personally I now think it is a Hardware problem.
My laptop is under warranty, but I cannot afford to go without my computer for the 5 to 7 business days they need it for. I live in Adelaide, Australia and the laptop needs to be sent to Sydney Australia for repairs.
It will be easier, just to buy a new "MediaTek Wi-Fi 6 MT7921 Wireless LAN Card" and install it into the laptop.
-
Anonymous
2022-06-25T08:14:29+00:00 Hello,
I've had the same problem and called asus support.
They told me to push the on/off button for 20 seconds which does an electrical reset of the motherboard. Then access the BIOS and reset the settings.
And it worked!!
(Before that, I tried many things I found on internet which didn't work including reseting my machine)
Hope you can fix your problem,
Emile.