Funny That’s what I tried but when
I ran the program to Reinstall
10 It wouldnt let Me “keep my original files and apps”
I wasn’t able to select that option because I was reverting to an Older version Odd
Time to call Microsoft Customer support
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Recently installed Windows 11. The wifi remains connected for sometime and then after some time drops. Nothing I do can reconnect again. Only a complete restart fixes the wifi and then after sometime the connection gets dropped again. What can I do to fix this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Funny That’s what I tried but when
I ran the program to Reinstall
10 It wouldnt let Me “keep my original files and apps”
I wasn’t able to select that option because I was reverting to an Older version Odd
Time to call Microsoft Customer support
Why did the troubleshooter get moved from being able to right click your internet access on the bottom right of the task bar to having to open the internet settings page on windows explorer?
Will Microsoft fix this? It's getting really annoying now!
I've never had this issue with any other previous OS... only Windows 11. Also, one of my family members recently experienced the same issue on their new Windows 11 system. I've found the only way to resolve the problem is by doing a full system restart.... Not very practical when even the troubleshooter doesn't want to troubleshoot!
Okay - so I’ve tried everything from troubleshooting, the network reset, clearing my router cache, and the only way I can connect to the internet now is by hotspot through my phone (neither my eero router or native cable router will connect. Also reset the modem and router with my surface several times. My iPhone connects to my routers, so it’s clearly just a surface/windows 11 problem. Can’t even request support through my surface since I cannot get online. What next?
Hi Kevin,
I'm going to take this a step further and tell you that mine is not just dropping the connection, it's dropping the whole device. When the WiFi disconnects on my laptop, the adapter disappears from the networks page and the device disappears from the device manager. I re-installed the driver and got it to come back for about a day. I then did a soft re-install of Windows 11 and it stayed connected for about 4 hours. At this point I'm just going back to Win 10 until Microsoft fixes its software.