Cannot Boot to Safe Mode (Even in WinRE)

Anonymous
2021-10-04T12:02:40+00:00

I need help as soon as possible!

How it got started:

I was installing the Microsoft Hyper-V virtual network adapter in Device Manager. It took some time, but eventually it was successfully installed. Then I noticed ntoskrnl.exe CPU usage suddenly gone up. I immediately tried uninstalling the network adapter in Device Manager. But it got stuck on "Uninstalling devices". Then I tried restarting my computer with hope of helping the uninstallation process. My computer was stuck for some time while restarting until finally it got a blue screen of death. Then I tried restarting my computer and it got stuck again in Spinning Circle of Death.


Then I think of entering Safe Mode. But it was very hard. I attempted to enter WinRE mode by pressing F8 button. It was successful. But when I pressed Advanced Startup, my computer got stuck again in Spinning Circle of Death for the second time. I tried another method, which is to enable Legacy Advanced Boot Options, thru the Command Prompt feature built-in with WinRE. Unfortunately after attempting several times, I still couldn't enter the mode with F8 and Windows keep showing the normal boot options instead. Now I don't have idea how to enter Safe Mode to uninstall the problematic network adapter. So I need help from all of you to guide me on how to enter Safe Mode on boot without using Advanced Startup (because it won't work).

My computer is very important. I have so much important data and applications installed and stored inside SATA and NVMe SSDs, so I won't attempting to keep force restarting it. Force restarting it will definitely increase the chance of permanent and irreversible damage to all of my data inside my SSD. I also have an antivirus installed in my computer, which its license cannot be backup in any way, so losing access to my antivirus means I will have to buy a new license. I also need my computer tomorrow, so I really hope I can be assisted today.

In conclusion, please help me to enter Safe Mode or at least reinstalling Windows 10 without deleting programs. It was my mistake to install the wrong driver and I need to fix mybroken Windows 10 installation as soon as possible.

Thank you for all of your assistance. I apologize for my language, because English is my second language. Please reply if you need more information or if you have questions regarding to my issue.

I hope all of you have a great day!


My computer specs:

Computer: Intel NUC8i5BEH

Memory/RAM: 16 GB

SSD: NVMe 250 GB & SATA 240 GB

Windows Version: Windows 10 version 21H1

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-10-04T13:16:37+00:00

Unfortunately, there isn't any other way to enter safe mode.

At first, it was difficult to reinstall an OS, but nowadays, it's just a matter of few clicks!

Regards,

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  1. Anonymous
    2021-10-05T07:00:47+00:00

    No, the drives are working fine. Please show professionality when helping us by showing evidence and not judging based on unclear conditions.

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  2. Anonymous
    2021-10-07T11:39:20+00:00

    I'm going to reinstall Windows 10 right now by selecting the partition where the previous Windows 10 installation is located. But I'm worried Windows will mistakenly formatted all drives or the C drive because the recovery partition is located inside my secondary drive*.

    Should I worried about losing any data? Is it a good idea to disable my secondary drive in the BIOS to prevent Windows 10 from mistakenly formatted other partitions?

    *Previously I cloned my Windows 10 installation from my SATA SSD (Which is currently my secondary drive) to NVMe SDD (And which is currently my primary drive).

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  3. Anonymous
    2021-10-07T12:05:20+00:00

    There are less chances of data loss. Data will be kept, but apps will be deleted.

    Only the C: drive will be used. other partitions will be kept intact.

    Even though, try taking a backup again. (Make sure you follow all the steps below)

    Attach an external drive to the PC.

    Boot from the installation and click on Next.

    Click on Repair this computer.

    Click on Troubleshoot > Advanced Options > Command Prompt

    In the cmd, type the following:

    notepad.exe.

    Press enter.

    Click on File > Open.

    Copy all your files to the external drive.

    Then, see if you can just reset the PC instead of clean install.

    Close the notepad and cmd window.

    Click on Troubleshoot > Reset this PC.

    Choose Keep files (apps will be removed)

    Let the reset finish.

    _________________________________________________________________________________________

    If you don't see the reset option, proceed with Windows reinstallation.

    As you have already took a backup, there's no harm.

    Regards,

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  4. Anonymous
    2021-10-07T12:10:39+00:00

    ""

    First, try taking a backup again.

    Attach an external drive to the PC.

    Boot from the installation and click on Next.

    Click on Repair this computer.

    Click on Troubleshoot > Advanced Options > Command Prompt

    In the cmd, type the following:

    notepad.exe.

    Press enter.

    Click on File > Open.

    Copy all your files to the external drive.

    ""

    Unfortunately I don't have an External Drive.

    ""

    Then, see if you can just reset the PC instead of clean install.

    Close the notepad and cmd window.

    Click on Troubleshoot > Reset this PC.

    Choose Keep files (apps will be removed)

    Let the reset finish.

    ""

    Which is better, reinstall Windows 10 using USB tool or using the Reset this PC feature?

    I want all of my existing data to be moved inside Windows.old folder, which means they must not get deleted.

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