NVMe found/detected/recognized in BIOS but not found/detected/recognized by Windows 10 / Windows 11

Anonymous
2021-11-23T02:44:46+00:00

I've seen similar posts scattered over the internet and no real solutions. The issue seems to be specific to AMD processors and respective motherboards. I've seen most posts related to MSI boards but I doubt it's limited to them.

Scenario:

You install a second NVMe drive onto your motherboard, your BIOS sees the drive, but Windows does not in Device Manager or Disk Management.

I've done everything from messing around with the BIOS to buying a PCIe NVME Riser to make sure it wasn't a bad NVMe connection. I know my MSI x470 Gaming Plus board supports 2 drives, this was not related to a disabled SATA port, or a drive support/compatibility issue. Nothing worked and I refused to reinstall Windows as a solution (as I've seen in other posts recommending). After spending way too many hours on this problem, I finally found the solution to my specific issue and it's all related to the "AMD-RAID Bottom Device" Controller Drivers that the AMD chipset software installs. For whatever reason, this AMD driver and Windows do not get along. The solution is to change/update the driver to the Standard NVME controller that comes with Windows.

Solution:

-Device Manager -> Storage Controllers -> Expand

-Find AMD-RAID Bottom Device -> Right Click -> Properties -> Driver -> Update Driver

-Browse From My Computer -> Let me pick from a list -> Select Standard NVM Express Controller -> Next

-Within 2 seconds, everything seems to be working without any issues.

Similar Posts:

New NVMe SSD not recognized by Windows 10 - Microsoft Community

NVME M.2 SSD detected in BIOS - not detected in Windows 10 x64 - Microsoft Community

Windows not recognizing new m.2 NVME SSD but shows in BIOS - Microsoft Community

I posted this so the internet will archive this for future use. Hopefully this helps someone out there who's had similar issues. Or runs into them randomly after an AMD Chipset update.

System specs:

AMD Ryzen 2900X

Asus X470 Gaming Plus - Latest at time of post

Disks:

  • Samsung Evo 970 Plus 500 GB M.2 NVME
  • WD BLACK SN850 1TB
  • Samsung SSD 850 EVO 500GB

-WDC 1TB Drive

GPU: GTX 970

OS: Windows 10 x64 Pro & Windows 11 x64 Pro

Update (7/19/2022):

Happy to see people getting value from this post. After doing some investigation, it seems like the AMD chipset drivers install the AMD-RAID Bottom Device drivers. For some unknown reason, Windows defaults to those drivers and it shouldn't. It should be using the Standard NVM Express Controller. This is probably why people who do a fresh install don't see this problem since the AMD-RAID bottom device drivers wouldn't be installed. These drivers are only supposed when setting up a raid array using the amd raidxpert utility. Otherwise for 99.9999% of regular users, the standard windows driver is sufficient.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-04T01:08:40+00:00

    God Bless you for posting this fix! I was set to be "locked out" of *2* NVME drives until you came along with this helpful, easy-to-follow solution!! Thanks you SO MUCH! I'd wasted HOURS on this issue and doubted your "simple fix" would work (story of my life!), but it did, instantly upon rebooting.

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  2. Anonymous
    2024-07-29T06:12:55+00:00

    I rarely sign in to Microsoft stuff but I had to. If I could kiss you I would lol spent around 2 hours until I found your answer, many thanks!!!

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  3. Anonymous
    2024-04-27T15:59:42+00:00

    Thank you!!!!!!!!! you saved my computer, and data.

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  4. Anonymous
    2024-04-24T18:41:45+00:00

    This worked like a dream been trying to fix this for months and didn't find a solution on one post, I thank you for sharing this solution with us as this is an absolute life saver I can now play games without dropping mad frames thank you again

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  5. Anonymous
    2024-04-22T08:35:38+00:00

    You are my hero. I've been looking for an answer for 3 days now.

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