NVMe found/detected/recognized in BIOS but not found/detected/recognized by Windows 10 / Windows 11

Anonymous
2021-11-23T02:44:46+00:00

I've seen similar posts scattered over the internet and no real solutions. The issue seems to be specific to AMD processors and respective motherboards. I've seen most posts related to MSI boards but I doubt it's limited to them.

Scenario:

You install a second NVMe drive onto your motherboard, your BIOS sees the drive, but Windows does not in Device Manager or Disk Management.

I've done everything from messing around with the BIOS to buying a PCIe NVME Riser to make sure it wasn't a bad NVMe connection. I know my MSI x470 Gaming Plus board supports 2 drives, this was not related to a disabled SATA port, or a drive support/compatibility issue. Nothing worked and I refused to reinstall Windows as a solution (as I've seen in other posts recommending). After spending way too many hours on this problem, I finally found the solution to my specific issue and it's all related to the "AMD-RAID Bottom Device" Controller Drivers that the AMD chipset software installs. For whatever reason, this AMD driver and Windows do not get along. The solution is to change/update the driver to the Standard NVME controller that comes with Windows.

Solution:

-Device Manager -> Storage Controllers -> Expand

-Find AMD-RAID Bottom Device -> Right Click -> Properties -> Driver -> Update Driver

-Browse From My Computer -> Let me pick from a list -> Select Standard NVM Express Controller -> Next

-Within 2 seconds, everything seems to be working without any issues.

Similar Posts:

New NVMe SSD not recognized by Windows 10 - Microsoft Community

NVME M.2 SSD detected in BIOS - not detected in Windows 10 x64 - Microsoft Community

Windows not recognizing new m.2 NVME SSD but shows in BIOS - Microsoft Community

I posted this so the internet will archive this for future use. Hopefully this helps someone out there who's had similar issues. Or runs into them randomly after an AMD Chipset update.

System specs:

AMD Ryzen 2900X

Asus X470 Gaming Plus - Latest at time of post

Disks:

  • Samsung Evo 970 Plus 500 GB M.2 NVME
  • WD BLACK SN850 1TB
  • Samsung SSD 850 EVO 500GB

-WDC 1TB Drive

GPU: GTX 970

OS: Windows 10 x64 Pro & Windows 11 x64 Pro

Update (7/19/2022):

Happy to see people getting value from this post. After doing some investigation, it seems like the AMD chipset drivers install the AMD-RAID Bottom Device drivers. For some unknown reason, Windows defaults to those drivers and it shouldn't. It should be using the Standard NVM Express Controller. This is probably why people who do a fresh install don't see this problem since the AMD-RAID bottom device drivers wouldn't be installed. These drivers are only supposed when setting up a raid array using the amd raidxpert utility. Otherwise for 99.9999% of regular users, the standard windows driver is sufficient.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-02-12T20:23:02+00:00

    THANK YOU!!!!!!!!

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  2. Anonymous
    2024-11-25T04:19:59+00:00

    Thank you so much. It happened to me a while back and I dont know what i did to make it work then. It happened again today and I found this forum and it fixed fast. Thank you for taking the time to explain how you fixed it.

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  3. Anonymous
    2024-10-19T07:46:27+00:00

    thank you, another alternative windows 11 Settings - System - Storage - Advanced Storage - Storage Spaces. then you add a new space

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  4. Anonymous
    2024-10-01T13:36:59+00:00

    Thank you! Mine was on Windows 11, there's no "Let me pick from a list". I had to uninstall and reinstall the AMD-RAID Bottom Device a few times > Scan hardware change > Standard NVM Express Controller

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  5. Anonymous
    2024-09-03T18:40:39+00:00

    Hi, there is not AMD-RAID bottom device.

    My motherboard is B450 Gaming Pro Carbon AC; R7 3700X. First m.2 slot occupied, BIOS is 2019 version, m.2 SLOT SSD is GPT, BIOS boots in CSM.

    Image

    Could you please help telling why there is no AMD-RAID mentioned here in Device Manager?

    Also, if I select the Microsoft Storage Space Controller and then follow the instructions to select the update file myself, I only get 1 option. No NVME.

    Will my second slot work?

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