Photos and images not opening on windows 11

Anonymous
2021-10-27T14:18:46+00:00

Ever since I have upgraded to windows 11 I have been having trouble opening image files (.jpg, .jpeg, .png) using the default "Photos" application.

I get the following message: "The specified procedure could not be found"

Weirdly enough, if I right click on the file and use "open with" and chose the default Photos app it works. And if open the file in paint, it opens without any problem. It is only when I double right-click on the file it gives me this error message.

Can anyone help me?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2021-12-06T21:31:21+00:00

I too had this problem. Don't know what happened but the link between the files and the program stopped working (was fine after upgrade to 11). I tried all of the suggested items below that I could make sense of but none worked for me.

I was at the last thing I could think of, uninstall the program and re-install it. Unfortunately it appears that Microsoft will not let you uninstall this app! It is grayed out!

But in trying to do this I found the fix.

  • Open Settings from the Window menu
  • Select Apps (5th one down) in the left hand menu
  • Select Apps & Features (first one) on right hand menu
  • Do a search or scroll down until you find "Microsoft Photos"
  • Click the 3 dot menu for this item and select Advanced Options
  • Scroll down until you see the option "Reset"
  • There are two options under this; buttons to "Repair" and to "Reset"

Clicking the "Repair" button did the trick for me and I can not double click a photo file and it will open in this app.

Was this answer helpful?

900+ people found this answer helpful.
0 comments No comments

104 additional answers

Sort by: Oldest
  1. Anonymous
    2022-07-18T00:30:50+00:00

    do you have to reset it everytime? i have done it like everytime for last 2 weeks since upgrading to windows 11.. why did they not get this working for users.. Don't they know this is image era where everything we do requires 'images'

    THEY HAD ONE JOB.. ONE BLOODY JOB..

    you can **** up with documents, excel.. note pads.. but you had one **** job.. the photo software

    no wonder people are moving away from windows.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2022-07-23T03:29:20+00:00

    I switched back to Windows 10. **** Windows 11. And they're working on Windows 12 already.

    Won't be bothering with that at all.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-08-02T02:28:34+00:00

    ME TOO!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-08-02T15:43:04+00:00

    This is only a short term solution. Windows 11 introduced multiple new bugs.

    Was this answer helpful?

    0 comments No comments