Photos and images not opening on windows 11

Anonymous
2021-10-27T14:18:46+00:00

Ever since I have upgraded to windows 11 I have been having trouble opening image files (.jpg, .jpeg, .png) using the default "Photos" application.

I get the following message: "The specified procedure could not be found"

Weirdly enough, if I right click on the file and use "open with" and chose the default Photos app it works. And if open the file in paint, it opens without any problem. It is only when I double right-click on the file it gives me this error message.

Can anyone help me?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2021-12-06T21:31:21+00:00

I too had this problem. Don't know what happened but the link between the files and the program stopped working (was fine after upgrade to 11). I tried all of the suggested items below that I could make sense of but none worked for me.

I was at the last thing I could think of, uninstall the program and re-install it. Unfortunately it appears that Microsoft will not let you uninstall this app! It is grayed out!

But in trying to do this I found the fix.

  • Open Settings from the Window menu
  • Select Apps (5th one down) in the left hand menu
  • Select Apps & Features (first one) on right hand menu
  • Do a search or scroll down until you find "Microsoft Photos"
  • Click the 3 dot menu for this item and select Advanced Options
  • Scroll down until you see the option "Reset"
  • There are two options under this; buttons to "Repair" and to "Reset"

Clicking the "Repair" button did the trick for me and I can not double click a photo file and it will open in this app.

Was this answer helpful?

900+ people found this answer helpful.
0 comments

104 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2022-04-12T01:21:56+00:00

    MS better get this fixed. It is not acceptable.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-04-15T14:57:21+00:00

    Repair did not work for me, but Reset did! Thanks for the tip!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-04-15T15:38:14+00:00

    I check after your next reboot - Windows seems to lose the fix..

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2022-05-03T15:10:43+00:00

    Weeks later, still the same problem.

    Time to dump the Windows Photos app and use one of the next best Photos tools that actually work!

    All in favor? Say cheese!

    From recent independent articles, including "10 Best Windows Photo Viewer Alternatives in 2022" on<removed>

    These FREE alternatives all have "photo import" capability from your camera or SD card

     FastStone Image Viewer

     IrfanView

    Apowersoft

    The ability to import photos is a key feature for me.

    Several of the top ones from:

    <removed>

    Adobe Bridge - Quick and convenient image sorting

    Google Photos - Useful AI Assistant

    StudioLine Photo Basic 4 - Slideshow feature

    JetPhoto Studio - Geotagging feature

    XnViewMP - Wide format support

    FastStone Image Viewer - Metadata editing

    WidsMob - Batch photo organization

    MAGIX Photo Manager - Filter for quick sorting

    Phototheca - Smart Album feature

    DigiKam Photo Manager - Open source organizer

    Movavi Photo Manager - Auto album creation

    I want something more robust and feature rich w/o necessarily spending big money.

    Please share your opinions/preferences/experiences!

    Was this answer helpful?

    0 comments