Photos and images not opening on windows 11

Anonymous
2021-10-27T14:18:46+00:00

Ever since I have upgraded to windows 11 I have been having trouble opening image files (.jpg, .jpeg, .png) using the default "Photos" application.

I get the following message: "The specified procedure could not be found"

Weirdly enough, if I right click on the file and use "open with" and chose the default Photos app it works. And if open the file in paint, it opens without any problem. It is only when I double right-click on the file it gives me this error message.

Can anyone help me?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2021-12-06T21:31:21+00:00

I too had this problem. Don't know what happened but the link between the files and the program stopped working (was fine after upgrade to 11). I tried all of the suggested items below that I could make sense of but none worked for me.

I was at the last thing I could think of, uninstall the program and re-install it. Unfortunately it appears that Microsoft will not let you uninstall this app! It is grayed out!

But in trying to do this I found the fix.

  • Open Settings from the Window menu
  • Select Apps (5th one down) in the left hand menu
  • Select Apps & Features (first one) on right hand menu
  • Do a search or scroll down until you find "Microsoft Photos"
  • Click the 3 dot menu for this item and select Advanced Options
  • Scroll down until you see the option "Reset"
  • There are two options under this; buttons to "Repair" and to "Reset"

Clicking the "Repair" button did the trick for me and I can not double click a photo file and it will open in this app.

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  1. Anonymous
    2022-02-13T17:22:15+00:00

    like i said before, there is no fix because m$ aint really know/care about it. the only working solution is REBOOT

    or:

    1, find ALL window explorer process (ALL, just drag down and you will find 1 or 2 background process in the botttom)

    2, kill ALL explorer process. kill not restart.

    3, run explorer.exe

    everything should back to normal (but this will cause another UI problem)

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  2. Anonymous
    2022-02-16T02:56:42+00:00

    Thank you! Your answer was well thought out and stated simply. Best of all, it worked!

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  3. Anonymous
    2022-02-16T03:16:05+00:00

    Whoops! At first they showed up, and then they disappeared. What is this all about!?!

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  4. Anonymous
    2022-02-16T15:54:48+00:00

    I have tried all the suggested fixes here and elsewhere. The problem still reappears almost everyday. MS please fix this.

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