Photos and images not opening on windows 11

Anonymous
2021-10-27T14:18:46+00:00

Ever since I have upgraded to windows 11 I have been having trouble opening image files (.jpg, .jpeg, .png) using the default "Photos" application.

I get the following message: "The specified procedure could not be found"

Weirdly enough, if I right click on the file and use "open with" and chose the default Photos app it works. And if open the file in paint, it opens without any problem. It is only when I double right-click on the file it gives me this error message.

Can anyone help me?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2021-12-06T21:31:21+00:00

I too had this problem. Don't know what happened but the link between the files and the program stopped working (was fine after upgrade to 11). I tried all of the suggested items below that I could make sense of but none worked for me.

I was at the last thing I could think of, uninstall the program and re-install it. Unfortunately it appears that Microsoft will not let you uninstall this app! It is grayed out!

But in trying to do this I found the fix.

  • Open Settings from the Window menu
  • Select Apps (5th one down) in the left hand menu
  • Select Apps & Features (first one) on right hand menu
  • Do a search or scroll down until you find "Microsoft Photos"
  • Click the 3 dot menu for this item and select Advanced Options
  • Scroll down until you see the option "Reset"
  • There are two options under this; buttons to "Repair" and to "Reset"

Clicking the "Repair" button did the trick for me and I can not double click a photo file and it will open in this app.

Was this answer helpful?

900+ people found this answer helpful.
0 comments

104 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-12-30T03:23:13+00:00

    It did nothing for me.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2021-12-25T11:18:59+00:00

    I gave up after trying everything suggested here and switched to Irfanview as an alternative default app. I've used Irfanview for years. It's fast and light, yet highly functional, if with a sometimes-poor UI. It's great, for example, for batch renaming or batch format changing, but there's so much more. It opens photos instantly. Hit Enter for full screen and use arrow keys to move between images.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2021-12-25T11:15:34+00:00

    I used the 4th solution suggested by the Geekpage, and it worked for me. So you restore the Windows Photo Viewer, and from there you can access other apps, like Paint and so on.

    Fine, but that isn't a fix, of course, it's an alternative app.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2021-12-23T16:31:20+00:00

    I used the 4th solution suggested by the Geekpage, and it worked for me. So you restore the Windows Photo Viewer, and from there you can access other apps, like Paint and so on.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments