Photos and images not opening on windows 11

Anonymous
2021-10-27T14:18:46+00:00

Ever since I have upgraded to windows 11 I have been having trouble opening image files (.jpg, .jpeg, .png) using the default "Photos" application.

I get the following message: "The specified procedure could not be found"

Weirdly enough, if I right click on the file and use "open with" and chose the default Photos app it works. And if open the file in paint, it opens without any problem. It is only when I double right-click on the file it gives me this error message.

Can anyone help me?

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2021-12-06T21:31:21+00:00

I too had this problem. Don't know what happened but the link between the files and the program stopped working (was fine after upgrade to 11). I tried all of the suggested items below that I could make sense of but none worked for me.

I was at the last thing I could think of, uninstall the program and re-install it. Unfortunately it appears that Microsoft will not let you uninstall this app! It is grayed out!

But in trying to do this I found the fix.

  • Open Settings from the Window menu
  • Select Apps (5th one down) in the left hand menu
  • Select Apps & Features (first one) on right hand menu
  • Do a search or scroll down until you find "Microsoft Photos"
  • Click the 3 dot menu for this item and select Advanced Options
  • Scroll down until you see the option "Reset"
  • There are two options under this; buttons to "Repair" and to "Reset"

Clicking the "Repair" button did the trick for me and I can not double click a photo file and it will open in this app.

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  1. Anonymous
    2022-01-26T19:32:40+00:00

    Had same issue tried above ie rest repair both failed also uninstalled reinstalled failed. Gets even better upgraded second pc photo worked after a couple of updates now have same issue. Online discovered a number of users same issue will Microsoft repair or recommended an more reliable alternative.

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  2. Anonymous
    2022-01-24T22:19:33+00:00

    That doesn't work for me.

    See my post, the one before yours.

    After your 'Repair' step, reboot and then go back into 'Advanced', as you describe, and choose 'Reset'.

    That does it, at least until the next Windows update..

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  3. Anonymous
    2022-01-24T18:48:37+00:00

    First Phase Try to do the following for the fix.

    • Open Settings from the Window menu
    • Select Apps (5th one down) in the left hand menu
    • Select Apps & Features (first one) on right hand menu
    • Do a search or scroll down until you find "Microsoft Photos"
    • Click the 3 dot menu for this item and select Advanced Options
    • Scroll down until you see the option "Reset"
    • There are two options under this; buttons to "Repair" and to "Reset"
    • Clicking the "Repair" button did the trick for me and I can not double click a photo file and it will open in this app.

    If the above doesnt work then try Uninstall through PowerShell you can find the details on the web link mentioned below

    https://thegeekpage.com/we-cant-open-this-file-in-photos-in-windows-11/Last try would be the following :

    Open File explorer and on top next to view there is 3 dot ( ... ) menu click on it and choose Options

    In Options window go to the General Tab under it in the Click Items as follows make sure the option Double click to open an item is selected, if not then select that option and Click on Apply and then Ok

    If Double click to open an item is already selected, then select any other option in the Click Items as follows and then click on Apply but dont click on OK. After that again select the Double click to open an item and then click on Apply and Now click on OKNow the problem will be resolved.

    Do reply which was useful to you out of the 3

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  4. Anonymous
    2022-01-24T09:09:54+00:00

    under Advanced , run 'Repair', then reboot, then run 'Reset'

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