Photos and images not opening on windows 11

Anonymous
2021-10-27T14:18:46+00:00

Ever since I have upgraded to windows 11 I have been having trouble opening image files (.jpg, .jpeg, .png) using the default "Photos" application.

I get the following message: "The specified procedure could not be found"

Weirdly enough, if I right click on the file and use "open with" and chose the default Photos app it works. And if open the file in paint, it opens without any problem. It is only when I double right-click on the file it gives me this error message.

Can anyone help me?

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2021-12-06T21:31:21+00:00

I too had this problem. Don't know what happened but the link between the files and the program stopped working (was fine after upgrade to 11). I tried all of the suggested items below that I could make sense of but none worked for me.

I was at the last thing I could think of, uninstall the program and re-install it. Unfortunately it appears that Microsoft will not let you uninstall this app! It is grayed out!

But in trying to do this I found the fix.

  • Open Settings from the Window menu
  • Select Apps (5th one down) in the left hand menu
  • Select Apps & Features (first one) on right hand menu
  • Do a search or scroll down until you find "Microsoft Photos"
  • Click the 3 dot menu for this item and select Advanced Options
  • Scroll down until you see the option "Reset"
  • There are two options under this; buttons to "Repair" and to "Reset"

Clicking the "Repair" button did the trick for me and I can not double click a photo file and it will open in this app.

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  1. Anonymous
    2022-12-12T18:35:38+00:00

    I have not had a problem with inserting photo's into files (Powerpoint or Word). Recently the Photo issue was fixed.

    However, I have noticed the same hanging app with Outlook in Windows 11. It often requires me to go to task manager and then kill the dead outlook. Microsoft needs to fix Windows 11 before future releases.

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  2. Anonymous
    2022-12-12T00:33:49+00:00

    I followed the prompts and still cannot insert photos into Powerpoint. Each time I attempt to insert a photo, everything locks up and I have to go to Task manager to End task to gain access again. Things were working fine in Windows 10. I would appreciate any additional suggestions. This is so frustrating and making it impossible to proceed with a time sensitive presentation. Thanks!

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  3. Anonymous
    2022-12-04T22:38:33+00:00

    Worked. Thanks

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  4. Anonymous
    2022-12-04T18:33:25+00:00

    I try to do it but not work. Same error is it.

    File system error (-2147219196)

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