Photos and images not opening on windows 11

Anonymous
2021-10-27T14:18:46+00:00

Ever since I have upgraded to windows 11 I have been having trouble opening image files (.jpg, .jpeg, .png) using the default "Photos" application.

I get the following message: "The specified procedure could not be found"

Weirdly enough, if I right click on the file and use "open with" and chose the default Photos app it works. And if open the file in paint, it opens without any problem. It is only when I double right-click on the file it gives me this error message.

Can anyone help me?

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2021-12-06T21:31:21+00:00

I too had this problem. Don't know what happened but the link between the files and the program stopped working (was fine after upgrade to 11). I tried all of the suggested items below that I could make sense of but none worked for me.

I was at the last thing I could think of, uninstall the program and re-install it. Unfortunately it appears that Microsoft will not let you uninstall this app! It is grayed out!

But in trying to do this I found the fix.

  • Open Settings from the Window menu
  • Select Apps (5th one down) in the left hand menu
  • Select Apps & Features (first one) on right hand menu
  • Do a search or scroll down until you find "Microsoft Photos"
  • Click the 3 dot menu for this item and select Advanced Options
  • Scroll down until you see the option "Reset"
  • There are two options under this; buttons to "Repair" and to "Reset"

Clicking the "Repair" button did the trick for me and I can not double click a photo file and it will open in this app.

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104 additional answers

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  1. Anonymous
    2022-03-12T17:35:19+00:00

    Good Point, if we all did it maybe they would fix the issue

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  2. Anonymous
    2022-03-12T16:54:08+00:00

    Has anyone reported this bug to Microsoft via the Feedback Hub yet? Does Microsoft have a ticket number for this bug?

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  3. Anonymous
    2022-03-12T14:49:19+00:00

    Issue still appears ever so often. All suggested fixes above are only temporary for me.

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  4. Anonymous
    2022-03-12T09:15:27+00:00

    I too had this problem. Don't know what happened but the link between the files and the program stopped working (was fine after upgrade to 11). I tried all of the suggested items below that I could make sense of but none worked for me.

    I was at the last thing I could think of, uninstall the program and re-install it. Unfortunately it appears that Microsoft will not let you uninstall this app! It is grayed out!

    But in trying to do this I found the fix.

    • Open Settings from the Window menu
    • Select Apps (5th one down) in the left hand menu
    • Select Apps & Features (first one) on right hand menu
    • Do a search or scroll down until you find "Microsoft Photos"
    • Click the 3 dot menu for this item and select Advanced Options
    • Scroll down until you see the option "Reset"
    • There are two options under this; buttons to "Repair" and to "Reset"

    Clicking the "Repair" button did the trick for me and I can not double click a photo file and it will open in this app.

    I just did that and Reset. Now when I double click it opens the image I clicked on and then it asks me how I want to print it.
    Like what the?

    I have a third party app so I can open images that way but I would like the default app to work.

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