Photos and images not opening on windows 11

Anonymous
2021-10-27T14:18:46+00:00

Ever since I have upgraded to windows 11 I have been having trouble opening image files (.jpg, .jpeg, .png) using the default "Photos" application.

I get the following message: "The specified procedure could not be found"

Weirdly enough, if I right click on the file and use "open with" and chose the default Photos app it works. And if open the file in paint, it opens without any problem. It is only when I double right-click on the file it gives me this error message.

Can anyone help me?

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2021-12-06T21:31:21+00:00

I too had this problem. Don't know what happened but the link between the files and the program stopped working (was fine after upgrade to 11). I tried all of the suggested items below that I could make sense of but none worked for me.

I was at the last thing I could think of, uninstall the program and re-install it. Unfortunately it appears that Microsoft will not let you uninstall this app! It is grayed out!

But in trying to do this I found the fix.

  • Open Settings from the Window menu
  • Select Apps (5th one down) in the left hand menu
  • Select Apps & Features (first one) on right hand menu
  • Do a search or scroll down until you find "Microsoft Photos"
  • Click the 3 dot menu for this item and select Advanced Options
  • Scroll down until you see the option "Reset"
  • There are two options under this; buttons to "Repair" and to "Reset"

Clicking the "Repair" button did the trick for me and I can not double click a photo file and it will open in this app.

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  1. Anonymous
    2022-09-22T03:24:41+00:00

    I too had this problem. Don't know what happened but the link between the files and the program stopped working (was fine after upgrade to 11). I tried all of the suggested items below that I could make sense of but none worked for me.

    I was at the last thing I could think of, uninstall the program and re-install it. Unfortunately it appears that Microsoft will not let you uninstall this app! It is grayed out!

    But in trying to do this I found the fix.

    • Open Settings from the Window menu
    • Select Apps (5th one down) in the left hand menu
    • Select Apps & Features (first one) on right hand menu
    • Do a search or scroll down until you find "Microsoft Photos"
    • Click the 3 dot menu for this item and select Advanced Options
    • Scroll down until you see the option "Reset"
    • There are two options under this; buttons to "Repair" and to "Reset"

    Clicking the "Repair" button did the trick for me and I can not double click a photo file and it will open in this app.

    Resetting the photos app worked even for the error "No such interface supported", thank you.

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  2. Anonymous
    2022-06-21T16:29:08+00:00

    It worked once but stopped. Windows 11 has a surprising number of bugs like this.

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  3. Anonymous
    2022-01-08T15:15:42+00:00

    This is not necessarily a solution, but here I go:

    (Assuming that photos is the default app for jpg,png etc.)

    1. Right click on the photo you want to open.
    2. Click on open with>choose another app
    3. Now click on photos.

    This worked for me. Hope this helps you.

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  4. Anonymous
    2021-12-04T07:46:34+00:00

    I have also been struggeling with this problem since I updated to Windows 11.
    The suggested fixes here did not work for me - problem came back what ever I tried.

    From what I can remember I think the problems in my PC started after I tested to install the "Power Automate" from Windows store. So my first step was to uninstall that app.

    Second I was running the Windows tool for fixing errors in "apps from Windows store".
    It reported problems with something called "BITS"
    Image

    Third I run the tool for fixing problems with Windows Update.
    (Because I found that recommendation in internet)
    Image

    And finally I runned a problem solver for "BITS".
    To find that tool I used the search in windows settings.

    Image

    Now my problem is gone and I can use the Microsoft Photos app as default for all pictures again :-)
    Maybe this can help somebody else...

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