This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I recently updated to Windows 11. I have a LG 34 inch ultrawide monitor (21:9 aspect ratio, 2560x1080 resolution). Windows 11 selects the generic Pnp monitor driver, which has a max 1920x1080 resolution, so the screen is fuzzy and stretched out - really unusable. LG does not have an updated driver, Windows 11 has all updates installed has no updates available related to this driver and it will only select this as the recommended resolution.
Is there no support for 2560x1080 HDMI monitors in windows 11?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi guys,
Has anyone found a solution for this? Mine was fine up to recently and now I can't go back and am not sure what to change. I have an LG 29wk500/50S and an intel iris R Xe graphics driver.
Hoping someone can help - no options for the 2560 x 1080 in the usual settings.
Thank you
I recently purchased a new Dell with Windows 11 with Iris R Xe Graphics and my LG wide format would not work as everyone here says - LG has no driver update for Windows 11. Easy fix: I purchased a small USB to HDMI converter from Amazon (manufacturer is Plugable) - cost $49 and had in one day. Took less than 5 minutes to install and the resolution is perfect. I am so happy - worth every penny.
So I downloaded Intel Graphics Command Centre after I saw your comment, and by just choosing 2560 x 1080 (recommended) on Intel, it suddenly pops all ratio in place.
Thanks again~~~
This totally worked for me after two solid days of trying everything imaginable. Thank you!
Wow. This worked for me too. Very grateful for this old post!
Interesting. Last week I bought an LG Ultrawide 34" monitor to replace 2 x standard widescreen monitors to run with my Microsoft Surface 8 running Windows 11. I plugged in the new monitor into the Surface loading dock and then went to set screen resolution. Exact same problem as you had!! Windows did not offer any resolution better than 1950 x 1080 when I tried to set resolution for the external ultrawide monitor. Tried everything - watched useless "help" videos on LG and Windows support, read pages and pages of forum support articles, and even had a soul-destroying and completely unsatisfactory experience with LG's online chat system (seriously, it was worse than useless - at one stage actually gave me instructions for an LG washing machine....). Then, on a hunch I got a USB C to HDMI adapter, plugged it directly into one of the two USB C ports on the Surface itself (NOT the docking station), then went to monitor settings. To my complete surprise a whole new range of resolution options came up in Windows for the external ultrawide monitor, including the correct 2560 x 1080 option!! Selected that and BANG - everything is perfect!
I only tired this because when I had the monitor connected via the docking station, Windows did not offer these resolutions for the LG monitor BUT did offer them for the screen built into the Surface, so I knew the settings were there. Seemingly with the docking station or the Microsoft Mini monitor port cable (which converted to HDMI to connect to the monitor) prevents these extra resolution options from being displayed.
It cannot be possible that I am the only one to discover this, but in my case - and after a very frustrating few days - the situation is resolved.
A bonus is that I can now use the LG monitor driver too, which gives many different screen split options.
