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Hello! Today I was trying to buy some robux (10$) and it didn't work! I did that and whenever it finished loading... It said "Your Payment Has Been Cancelled. I did it more and it still said "Your Payment has been canceled." It didn't take my money away or anything. I made sure the cards were right and yes, they were right. Any Answers?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm glad to help, Jack. I wish I could do more so you could be using your bux this weekend.
Try again in the morning and let me know. If it's not working by the end of the day tomorrow then contact Support when they reopen call back and chat on Tues.
Thank you! This was really helpful and how quick i got a response was incredible! tysm
Hi Jack. I'm Greg, an Independent Advisor.
If you're sure everything was put in right, and the same card works online elsewhere, then it is likely a server problem so I would try again later.
If you cannot get it to work then contact Support at https://support.microsoft.com/help/4051701/glob... or at https://support.microsoft.com/contactus choose Get Help, then Contact Us toward the bottom, then answer Yes you can Sign In, then Select Product: Windows, then tell the Issue, it should offer Messaging and/or a Call Back on week days.
Keep me posted on your progress as I will be here to help until the case is resolved.
Hello! Today I was trying to buy some robux (10$) and it didn't work! I did that and whenever it finished loading... It said "Your Payment Has Been Cancelled. I did it more and it still said "Your Payment has been canceled." It didn't take my money away or anything. I made sure the cards were right and yes, they were right. Any Answers?
Just tryed it an hour later still nothin i have restarted my computer. I have refreshed/ exit out and open it and it still hasnt worked.
