No Option to Keep Files on 21H1 Update. Solution?

Anonymous
2021-06-15T22:25:27+00:00

Windows 10 Pro

Build 19041 release 191206-1406

I know the Windows 10 files are problematic. Windows updates occasionally install, but mostly don't. The package files are corrupted, according to Tweaking.com. I've had this happen before with other PCs/builds, and updating with the ISO file always solves the problem, until now.

After running through the initial set up, the system only gives me the option to install without keeping anything. Reason given is that Windows is installed in a non-standard directory. This, of course, is not the case, it's installed where it should be.

I would REALLY not want to go this route. It seems extreme and there must be a way to get this fixed. Yes, all files are backed up 2x. Yes I have a boot disc.

Windows for home | Windows 10 | Windows update

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Pauli O 16,380 Reputation points Volunteer Moderator
2021-06-20T22:15:54+00:00

Nice to see your issue is solved.  

All users don't get 21H1 same time, but build 19042.1055 is latest available for 20H2.

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Neil D 34,310 Reputation points Volunteer Moderator
2021-06-20T17:02:33+00:00

I would wait to see if you receive 21H1 automatically via windows update. This is via an Enablement package and so is a small quick update. You may find you get further cumulative updates or select check for updates in Settings > Update and security.

There is no need to try a repair first (I don't think) if you want to try the  Upgrade Assistant via

http://www.microsoft.com/en-us/software-download/windows10 to manually update to 21H1 then that is up to you. If it still doesn't work then you can go the repair route first by using the 20H2 ISO file.

Glad it worked out in the end by the way, or so far at least.

another note I would remove the email address from your screenshot.

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  1. Neil D 34,310 Reputation points Volunteer Moderator
    2021-06-19T11:49:27+00:00

    I saw that from your previous post but as the user is on 19042.630 I wondered if updating to a later build using the catalog might help that.

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  2. Pauli O 16,380 Reputation points Volunteer Moderator
    2021-06-19T11:37:53+00:00

    >If winveris showing 20H2 build 19042.630 then using version 2004 ISO would be wrong.

    >To carry out a repair will indeed need the version 20H2 ISO image file.

    When v20H2 was released to public there was bug which prevent inplace repair using ISO for 20H2.

    If you try to do that v20H2 ISO think it was 2004 and  doesn't keep your files and apps just like OP show in first page.  That bug was fixed in build 19042.662.

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  3. Neil D 34,310 Reputation points Volunteer Moderator
    2021-06-19T11:18:29+00:00

    When I said version 2004 I was going by your original post where the build stated was 19041 which = version 2004. If winver is showing 20H2 build 19042.630 then using version 2004 ISO would be wrong.

    To carry out a repair will indeed need the version 20H2 ISO image file.

    Without going back through the replies, have you tried updating the cumulative update manually for a more recent build.

    https://www.catalog.update.microsoft.com/Search.aspx?q=KB5004476 for example.

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