Windows update fails to install 2021-07 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004237)

Anonymous
2021-07-15T20:06:31+00:00

Good day,

I have attempted numerous times to install windows update 2021-07 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004237) on my system. It fails regardless of the various command to shut down and restart services. The error code is: 0x80073712

When I went to the Windows Catalog, this version would not load. It said that it was not for my system. What is attempting to load is a different version of KB5004237, but that too failed.

Is there a way to fix or bypass this update?

Thank you

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-07-21T20:46:39+00:00

    Yeah, I borked the syntax. I'm fixing in my original post and replied to Marvin with corrections.

    Error 2 is indeed because I'm referencing a non-existent path.

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  2. Anonymous
    2021-07-21T22:30:00+00:00

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  3. Anonymous
    2021-07-21T22:32:20+00:00

    Microsoft Windows [Version 10.0.19043.1055]

    (c) Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>DISM /Online /Cleanup-Image /CheckHealth

    Deployment Image Servicing and Management tool

    Version: 10.0.19041.844

    Image Version: 10.0.19043.1055

    The component store is repairable.

    The operation completed successfully.

    C:\WINDOWS\system32> DISM /Online /Cleanup-Image /RestoreHealth

    Deployment Image Servicing and Management tool

    Version: 10.0.19041.844

    Image Version: 10.0.19043.1055

    Error: 1726

    The remote procedure call failed.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>

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  4. Anonymous
    2021-07-21T22:57:26+00:00

    Latest version of the error:

    There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800f0831)

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  5. Anonymous
    2021-07-21T23:15:20+00:00

    Your 1726 error from DISM might be related to having an anti-virus or firewall program running while running DISM.

    I have invested close to another 8 hours into this today and have made no headway. I have shutdown Windows Update services, deleted the c:\windows\SoftwareDistribution and C:\windows\cbstemp folders, restarted the Windows Update services, and then tried installing this update again. Same failure.

    I just tried running the DISM command that was recommended. It took ~2 hours to reach 100% and then gave this error:

    Error: 0x800f081f

    The source files could not be found.

    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source, see https://go.microsoft.com/fwlink/?LinkId=243077.

    To say that I am disgusted with Microsoft and its low-quality software development practices is a gross understatement.

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