Windows update fails to install 2021-07 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004237)

Anonymous
2021-07-15T20:06:31+00:00

Good day,

I have attempted numerous times to install windows update 2021-07 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004237) on my system. It fails regardless of the various command to shut down and restart services. The error code is: 0x80073712

When I went to the Windows Catalog, this version would not load. It said that it was not for my system. What is attempting to load is a different version of KB5004237, but that too failed.

Is there a way to fix or bypass this update?

Thank you

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

84 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-07-21T22:57:26+00:00

    Latest version of the error:

    There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800f0831)

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-07-21T22:32:20+00:00

    Microsoft Windows [Version 10.0.19043.1055]

    (c) Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>DISM /Online /Cleanup-Image /CheckHealth

    Deployment Image Servicing and Management tool

    Version: 10.0.19041.844

    Image Version: 10.0.19043.1055

    The component store is repairable.

    The operation completed successfully.

    C:\WINDOWS\system32> DISM /Online /Cleanup-Image /RestoreHealth

    Deployment Image Servicing and Management tool

    Version: 10.0.19041.844

    Image Version: 10.0.19043.1055

    Error: 1726

    The remote procedure call failed.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    C:\WINDOWS\system32>

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-07-21T22:30:00+00:00

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-07-21T20:46:39+00:00

    Yeah, I borked the syntax. I'm fixing in my original post and replied to Marvin with corrections.

    Error 2 is indeed because I'm referencing a non-existent path.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-07-21T20:32:46+00:00

    Running Dism /Image:C:\Online /Cleanup-Image /ScanHealth and Dism /Image:C:\Online /Cleanup-Image /CheckHealth

    each return

    Error: 2

    I think he's getting error 2 because he is specifically referencing "C:\Online" which is a non-existent file. Error 2 is FILE_NOT_FOUND.

    Was this answer helpful?

    0 comments