Windows update fails to install 2021-07 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004237)

Anonymous
2021-07-15T20:06:31+00:00

Good day,

I have attempted numerous times to install windows update 2021-07 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004237) on my system. It fails regardless of the various command to shut down and restart services. The error code is: 0x80073712

When I went to the Windows Catalog, this version would not load. It said that it was not for my system. What is attempting to load is a different version of KB5004237, but that too failed.

Is there a way to fix or bypass this update?

Thank you

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

84 answers

Sort by: Newest
  1. Anonymous
    2021-08-04T00:27:29+00:00

    If it's any consolation, BillCat1, my Dell Inspiron laptop is still attempting and failing to install the 2021-07 Cumulative Update on a daily basis. Today when my system finally was booted up I started Resource Monitor (resmon.exe) to see what was hogging so much of my resources. Resource Monitor loaded, displayed its tables and graphs, but none of the text ever appeared... so I could never tell which processes were which. But that is how badly drained the system resources are by whatever Windows Update/Windows Update Medic is doing in response to that failed update -- I guess so badly drained that ResMon.exe can't even load a font to display text.

    Do you know what it's like trying to use a system that is so taxed that apps are failing to load fonts? It's really bad.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-08-03T22:57:10+00:00

    I'm tired of Microsoft and at the end of my rope. What is this fix for this??? It's been a MONTH and Microsoft just doesn't care. They couldn't care less that my laptop is bricked, and that they have no competent line of support. Once their automated troubleshooter fails, which it always does, they just redirect you to this unmoderated forum with no actual Microsoft support. There is no Microsoft support, they simply send everybody who has issues with their computer (at no fault of their own) to this dead end. I'm very angry, I just want the laptop that I spent a substantial sum of money and rely on for much of my work to FUNCTION AS INTENDED. How hard is that for these people to get fixed? Unbelievable.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-07-30T04:57:04+00:00

    hi Marvin.

    i had exactly same situation that you, how i resolved? uninstall Norton 360 first,(in your case Norton AV) then turn off firewall.

    after this you must erase all temporal files in Windows Setting-Systems-Storage-Temporal Files, select all and erase.

    after all this you don´t need to reset computer, just try again, automatically you will receive this notification.

    2021-07 Cumulative Update Preview for .NET Framework 3.5 and 4.8 for Windows 10 Version 21H1 for x64 (KB5004331)

    you must install this first. (if systems starts by itself installing the windows version 21H1 you must wait for the error and try again but in this time starting with .NET Framework.

    to avoid any inconvenient I recommend turn of the features of NET Framework in features of windows.

    then will continue with the nightmare

    2021-07 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004237)

    even you will have the option to install this one

    2021-07 Cumulative Update Preview for Windows 10 Version 21H1 for x64-based Systems (KB5004296)

    I suggest do it.

    good luck. :)

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-07-29T10:52:51+00:00

    Hi, try installing all older Cumulative Updates. I had similar problems. I think there is a problem with the servicing stack updates that are now included in the CU. If you have dependencies to SSU means now you have dependencies to CU...

    All good mate, I've sorted it out by following microsoft upgrading procedure and reinstalling Windows 10 over keeping files and settings and it is all good to go now. I had no previous updates and the computer is only 1 month old. Automatic updates on so nothing skipped.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-07-29T07:02:27+00:00

    Hi, try installing all older Cumulative Updates. I had similar problems. I think there is a problem with the servicing stack updates that are now included in the CU. If you have dependencies to SSU means now you have dependencies to CU...

    Was this answer helpful?

    0 comments No comments