Windows update fails to install 2021-07 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004237)

Anonymous
2021-07-15T20:06:31+00:00

Good day,

I have attempted numerous times to install windows update 2021-07 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004237) on my system. It fails regardless of the various command to shut down and restart services. The error code is: 0x80073712

When I went to the Windows Catalog, this version would not load. It said that it was not for my system. What is attempting to load is a different version of KB5004237, but that too failed.

Is there a way to fix or bypass this update?

Thank you

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-07-16T08:07:02+00:00

    Hi, I'm Robinson, an Independent Advisor and a Windows user like you.

    It might be that something went wrong with the update files itself. Clearing the folder where all of the

    update files are stored will force Windows Update to download fresh files.

    Here how to clear update database cache, reset windows update components to the default setup.

    1-Press Windows + R, type services.msc and ok to open windows services.

    2-Scroll down and look for windows update service.

    3-Right-click on it and select stop.

    4-Also, do the same with BITs (Background Intelligent Transfer Service) and Superfetch (superfetch now called sysmain) right-click and select stop.

    5-Now Go to the following location C:\Windows\SoftwareDistribution\Download.

    6-Delete everything inside the download folder, but do not delete the folder itself.

    To do so, press CTRL + A to select everything and then press Delete to remove the files.

    Again open windows services and restart the services (windows update, BITS) which you previously stopped.

    Reboot Windows, and check for updates from settings, update & security.

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  2. Anonymous
    2021-07-16T07:28:07+00:00

    Thank you!

    I appreciate your help.

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  3. Anonymous
    2021-07-16T07:11:57+00:00

    Hi MarvinWB-

    Thank you for your detailed reply and i do apologize it didn't work on your end. Lets ask our colleagues if they do have insights on this.

    Regards.

    Kevin B.

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  4. Anonymous
    2021-07-15T22:00:08+00:00

    Hi. There was nothing updated as it blew right through. No changes.

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  5. Anonymous
    2021-07-15T21:58:56+00:00

    Hi. I performed it and 3 seconds later said that it was complete.

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