Windows update fails to install 2021-07 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004237)

Anonymous
2021-07-15T20:06:31+00:00

Good day,

I have attempted numerous times to install windows update 2021-07 Cumulative Update for Windows 10 Version 21H1 for x64-based Systems (KB5004237) on my system. It fails regardless of the various command to shut down and restart services. The error code is: 0x80073712

When I went to the Windows Catalog, this version would not load. It said that it was not for my system. What is attempting to load is a different version of KB5004237, but that too failed.

Is there a way to fix or bypass this update?

Thank you

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-07-19T05:54:01+00:00

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  2. Anonymous
    2021-07-19T02:55:37+00:00

    Hi and thank you..

    I keep on getting this message.

    Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712)

    When trying to get the WIN 10 ISO file it says that I have the latest updates in place.

    Windows is working well - it's just the current update is not installing even after the system said that the installation was 100% then gave the message above.
    My graphics updates are not working either.

    Application updates from Adobe are installed well as usual.

    Very confusing.

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  3. Virginia M 41,995 Reputation points Independent Advisor
    2021-07-18T12:15:21+00:00

    Hello, I’m Virginia an independent advisor with 20 years of expertise in fixing my own & friends’ PC problems.

    Have you tried resetting the update components?

    Open cmd prompt/powershell with admin & enter:

    Net Stop bits

    Net Stop wuauserv

    Net Stop appidsvc

    Net Stop cryptsvc

    Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak

    Ren %Systemroot%\SoftwareDistribution\Download Download.bak

    Ren %Systemroot%\System32\catroot2 catroot2.bak

    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"

    Net Start bits

    Net Start wuauserv

    Net Start appidsvc

    Net Start cryptsvc

    Restart the PC & try updating again.

    And/or:

    Search for services.msc & find Windows Update & ensure it is set to Automatic.

    If that doesn’t work:

    I recommend an in-place upgrade repair.

    To repair Windows without losing any data then follow the instruction here:

    https://www.tenforums.com/tutorials/16397-repai...

    This will also upgrade you to the latest version of Windows - currently 21H1 - if you’re not already running this.

    In a nutshell you just download the media creation tool, run this & choose to upgrade now or if you are creating media on another PC, you download the tool, run it & choose to create media for another PC, then insert the Windows 10 media (USB/DVD) in the problem PC & run setup from within Windows.

    Please note a repair install is not a reset, this is a last attempt at repairing a PC without a clean install. If this fails to repair the problem then usually a clean install is required.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2021-07-17T20:04:58+00:00

    I'm sorry, I'm running out of possible fixes and solutions. Since this is an open forum, let's see if another member of the community has an alternative solution to the issue.

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  5. Anonymous
    2021-07-17T02:59:38+00:00

    "Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712)"

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