Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2021-11-30T16:53:52+00:00

    A little late to the party. Same situation here with one laptop seeing and accessing many wi fi networks except one. changing the driver fixed it. Although both drivers were identically named the Realtek one did not work but the Microsoft version made the network appear and functioned perfectly.

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  2. Anonymous
    2022-01-22T15:54:39+00:00

    Hello, sorry for being late to the party as well.

    I had this same issue and wanted to share my experience with a Lenovo IdeaPad Yoga 13 model 20175 and the Realtek Semiconductor Corp. RTL8723AU 802.11n WLAN Adapter. After trying all of the troubleshooting steps in this thread, I can confirm this issue to be driver related as installing Linux on the same hardware does allow finding and connecting to my home network.

    I'd contemplated changing the wifi adapter as throughput with this Realteck adapter appears to max out at 5 to 10 Mbps (well under my internet provider and internal network speed) but was discouraged to find this appears to be a non-standard connector hardware looking at the ifixit guide.

    I'd say if you are having this same issue, save yourself some time and buy a USB Wifi adapter.

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  3. Anonymous
    2022-01-22T16:04:25+00:00

    Also I forgot to mention that rolling back the applied Windows update driver from the device manager did resolve this issue for me temporarily but unfortunately Widows update was persistent and I ended up deleting the previous driver when I meant to rollback to the previous one. I spent hours looking for and installing many driver from Lenovo and Realtec to no avail.

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  5. Anonymous
    2022-02-27T15:57:28+00:00

    I had exactly the same problem.

    It was solved when I changed the settings of the router. Specifically, I tried different "Wireless Modes" (f.x. 802.11b or 802.11b+g+n and so on) until I found one all my computers could see.

    Hope it helps.

    Best regards,

    Ioannis

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