Cannot see own wireless network but can see others around me

Anonymous
2021-06-27T02:56:35+00:00

Hi all,

Seemingly after last Windows update (though I'm not sure) I cannot see my own wireless network on my home laptop. I can see all the networks of my neighbors, but not my own.

I can see it and connect to my wireless network with my Work laptop. My partner can see it and connect to it with her two laptops and her smartphone.

I checked the wireless network adapter (Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC) and when I click Properties and then Configure, the General tab says "This device is working properly." However, when I look at the icon in the Control Panel under Network Connections there is a big red X next to the Wi-Fi icon and it says "Not Connected".

When I click the Diagnose button the result is "You have not chosen to connect to any of the available networks" (and I can't since I don't know the security keys for those networks). Then skipping to the next step, the next window says "None of the networks you have previously connected to are in range"

Any advice?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2025-06-01T09:59:48+00:00

    Hi Maddie

    I faced this problem around 3 months ago and tried every thing under the sun including interference my internet provider and computer technician plus many other things like changing drivers and sittings .

    Finally i decided to change my internet provider who supplied me with new router and the minute i installed the new router the problem was solved instantly .

    I suggest you take your PC to a family member or friend house and try it there and see if it will find and connect to their routers or not , if it does that then you know it's your router/modem .

    Wish you good luck

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